TA'NIYA YOUNGBLOOD
Muncie,IN
Summary
Results-driven leader with expertise in retail and food service. Experienced in staff training, compliance management, and implementing sales strategies. Proven ability to enhance customer service and maintain health and safety standards. Committed to improving service quality and team performance.
Overview
7
7
years of professional experience
Work History
Senior Shift Leader
Chick-fil-A
Muncie, Indiana
01.2025 - Current
- Developed and executed strategies that boosted sales and enhanced service quality.
- Supervised daily operations and maintained high standards of customer service.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Cultivated a collaborative team environment to elevate morale and drive productivity.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Observed food safety and sanitation protocols to reduce germ spread.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Managed food preparation, production, and presentation to ensure adherence to quality standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
Retail Sales Associate
Bath and Body Work
Muncie, Indiana
09.2024 - 01.2026
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Demonstrated knowledge of store products and services.
- Highlighted special offers and discounts to drive additional sales.
- Maintained organized and visually appealing merchandise displays.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Teamed with colleagues to meet sales targets and foster a supportive work environment.
- Collaborated with team members to manage stock levels and inventory.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
CLERK
United States Postal Office
Valparaiso, Indiana
08.2022 - 07.2024
- Processed and prepared business or government forms and expense reports for timely approvals.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Assisted customers with inquiries and package tracking.
- Operated sorting machinery to organize mail accurately.
- Processed incoming and outgoing mail for efficient distribution.
- Completed and mailed contracts, invoices or checks.
- Copied, sorted, and filed records of office activities and business transactions to ensure easy retrieval.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Prepared deposits according to established procedures.
- Maintained inventory levels of office supplies and equipment to support uninterrupted office operations.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Food Service Worker
DAIRY QUEEN
Valparaiso, IN
04.2019 - 07.2022
- Prepared and served food items according to standardized recipes.
- Filled and served various beverages for customers.
- Ensured cleanliness and organization of food preparation areas to maintain a safe and efficient work environment.
- Monitored temperatures of freezers, refrigerators, and heating equipment to ensure food safety standards.
- Properly stored all leftover food items after each shift.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Restocked condiments, napkins, and server workstations to support smooth service operations.
Education
High School Diploma -
VALPARAISO HIGH SCHOOL
VALPARAISO05-2022
Some College (No Degree) -
Ivy Tech Community College of Indiana
MUNCIE, INSkills
- Staff supervision
- Shift leadership
- Sales and upselling
- Diplomatic and fair
- Employee recognition
- Decision-making capacity
- Staff education and training
- Strategic thinking
- Sales strategy
- Compliance management
- Food safety protocols
- Employee training
- Inventory management
- Team collaboration
- Quality assurance
- Goal setting and tracking
- Equipment troubleshooting
- Customer service focus
Languages
English
Full Professional
Affiliations
BLACK STUDENT ASSOCIATION CLUB PRESIDENT
Timeline
Senior Shift Leader
Chick-fil-A
01.2025 - Current
Retail Sales Associate
Bath and Body Work
09.2024 - 01.2026
CLERK
United States Postal Office
08.2022 - 07.2024
Food Service Worker
DAIRY QUEEN
04.2019 - 07.2022
High School Diploma -
VALPARAISO HIGH SCHOOL
Some College (No Degree) -
Ivy Tech Community College of Indiana