Shakira Heholt
Bronx,NY
Summary
Passionate Dietetics, Foods, and Nutrition graduate dedicated to promoting nutrition, wellness, and public health through education and personalized support. Results-oriented with over 20 years of experience in business management, sales, retail, team development, and inventory control. Proven track record in both health/wellness and retail environments, excelling in team leadership, customer service, and personnel development. Strong commitment to delivering exceptional service, with excellent interpersonal, communication, and conflict resolution skills. Works effectively under deadline pressure, consistently bringing a strong work ethic and dedication to achieving results. Driven Nutrition and Dietetics Professional with a range of experience in program development, health and wellness counseling, and patient education. Highly skilled in designing individualized plans to help clients achieve nutrition and weight loss goals, manage chronic diseases, and enhance personal wellness.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nutritionist and Health and Wellness Coach
New York
02.2021 - Current
- Create personalized nutrition and wellness plans tailored to client needs, focusing on dietary goals and lifestyle changes
- Develop and deliver comprehensive detox programs for clients to support cleansing and health improvement
- Assess clients’ health, eating habits, and medical history to design effective nutrition strategies
- Educate clients on balanced nutrition, hydration, and healthy food choices, incorporating cultural preferences
- Provide guidance on weight management, disease prevention, and stress reduction through nutrition
- Monitor client progress, adjusting plans as needed, and offer ongoing support and motivation
- Lead workshops on meal planning, reading food labels, and wellness topics
- Collaborate with healthcare professionals to ensure comprehensive client care
- Stay updated on nutrition research and trends to offer evidence-based advice.
Private Care Homecare
Elmsford, NY
08.2018 - 08.2019
- Coordinated home safety assessment and creation of an individualized home care plan created to meet needs, with referrals to appropriate agencies to provide additional resources to promote client wellness
- Monitored client condition by observing physical and mental conditions; while maintained records of care, condition, progress and report any changes in health status
- Assisted geriatric client diagnosed with chronic illnesses with activities of daily living at residence such as medication management, ambulation/door-to-door transportation, doctors’ appointment, personal hygiene, meal planning and preparation.
Universal Benefits/Lincoln Heritage
Sumter, SC
07.2016 - 09.2018
- Oversaw and coordinated sales team activities; reported on team and individual performance
- Sought out new clients, developed clientele by networking, and executed innovative sales strategies
- Interviewed prospective clients as well as call on policyholders to deliver, explain policy, analyze insurance program and suggest additions or changes according to needs
- Analyzed sales statistics to identify areas of improvement by tracking results and trends regularly for business forecasting.
Hard Rock Casino
Fort Lauderdale, FL
06.2015 - 04.2016
- Maintained knowledge ABC laws and regulations, gaming laws, guests’ limitations and company policy and procedure regarding limitations
- Demonstrated responsible alcohol service and maintained impeccable product knowledge while ensuring guests memorable experiences
- Made proficient sales transactions using a point-of-sale system while handling cash & other forms of payment.
Saks Fifth Ave (Laura Mercier)
Boca Raton, FL
02.2015 - 06.2015
- Supervised the complete operations of the cosmetics line to ensure a high level of productivity and customer satisfaction through extensive product knowledge and demonstrating exceptional selling skills
- Assisted in training, coaching, motivating, and developing new and incumbent associates on company policies and procedures, product knowledge, and department productivity goals
- Reviewed and analyzed business performance of daily, weekly, monthly, seasonal, and annual sales results
- Developed and implemented business driving events to achieve department goals
- Supervised proper presentation, organization, storing, and replenishment of stock while adhering to Asset Protection and inventory control and compliance procedures
- Communicated regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, & special events.
DYNAMIC YACHT MANAGEMENT
Coral Springs, FL
08.2014 - 02.2015
- Managed the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image of DYM
- Managed and maintained schedule and maintenance of yachts while participated as needed in special department projects
- Used a range of office software, as well as Excel spreadsheets, Adobe PDF, Access, PowerPoint and other Databases to manage filing systems containing confidential information according to company policies and procedures
- Maintained the condition of the office and arranged for necessary repairs.
ARITZIA
New York, NY
11.2013 - 07.2014
- Developed, built and managed strong customer relationships as well as creatively embodied brands culture, language and values to better represent and propel brand
- Delivered an outstanding customer experience in accordance with company’s customer service standard
- Ensure that customers enjoy a pleasant shopping experience by helping to maintain a functional, clean and organized store environment.
ESTÉE LAUDER: AVEDA
White Plains, NY
10.2008 - 07.2012
- Established customer satisfaction programs and promotional packages with incentives as well as materials for public distribution in order to drive business with marketing strategies based on purchasing trends and consumer information
- Designed and executed monthly events to market to new and existing guests and drive business into the Experience Center
- Reduced and controlled store shrink through loss prevention measures and effective inventory management
- Managed annual inventory and conducted monthly cycle counts to identify discrepancies, shrinkage, etc
- Fostered a work climate that inspires enthusiasm, mutual trust, respect, professionalism and teamwork to achieve goals
- Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
- Effectively coached and counseled performance by using company policies and tools.
Education
Bachelor of Science in Dietetics, Foods, and Nutrition -
Lehman College City University Of New York
Bronx, NY01.2021
Skills
- Operational Processes and Procedures
- Scheduling and Payroll Management
- Inventory and Loss Prevention
- Recruiting and Interviewing
- Merchandising
- Administration
- Supervision
- Budgeting
- Advertising
- Customer Service
- Personnel Control
Certification
- American Heart Association CPR, 08/2019
- ServSafe National Certification, 06/2019
- Environmental Services Training: Infection Prevention and Control in the time of COVID-19 Certification, 01/2021
- Psychological First Aid: Supporting Yourself and Others During COVID-19, 01/2021
- COVID-19 Contact Tracing Certification, 01/2021
Volunteer Experience
- Breast Cancer Research Foundation – Fundraiser
- Global Green Grants - Fundraiser and advocate for clean water projects
- Samaritan House - Collected and donated personal products for victims and residents
- Part of the Solution (POTS) – Meal preparation and food pantry
Timeline
Nutritionist and Health and Wellness Coach
New York
02.2021 - Current
Private Care Homecare
Elmsford, NY
08.2018 - 08.2019
Universal Benefits/Lincoln Heritage
Sumter, SC
07.2016 - 09.2018
Hard Rock Casino
Fort Lauderdale, FL
06.2015 - 04.2016
Saks Fifth Ave (Laura Mercier)
Boca Raton, FL
02.2015 - 06.2015
DYNAMIC YACHT MANAGEMENT
Coral Springs, FL
08.2014 - 02.2015
ARITZIA
New York, NY
11.2013 - 07.2014
ESTÉE LAUDER: AVEDA
White Plains, NY
10.2008 - 07.2012
- American Heart Association CPR, 08/2019
- ServSafe National Certification, 06/2019
- Environmental Services Training: Infection Prevention and Control in the time of COVID-19 Certification, 01/2021
- Psychological First Aid: Supporting Yourself and Others During COVID-19, 01/2021
- COVID-19 Contact Tracing Certification, 01/2021
Bachelor of Science in Dietetics, Foods, and Nutrition -
Lehman College City University Of New York
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