SHAKIRA NOWDEN
Copley,United States
Summary
Motivated healthcare professional with experience in direct patient care and clinical healthcare environments, seeking to transition into the healthcare administration and management role. Experienced in maintaining accurate documentation, communicating with patients and healthcare professionals, and supporting safe, organized patient care. Brings strong understanding of healthcare practices and a patient-centered perspective, along with excellent organizational, leadership, communication, medical terminology, and time-management skills. Eager to apply my clinical experience and knowledge of healthcare to administrative and management responsibilities, contribute to operational efficiency and quality improvement, and develop a long-term career in healthcare administration and management.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Nursing Assistant
Summa Health
Akron, OH
05.2026 - Current
- Assisted in daily patient care activities, ensuring comfort and safety during procedures.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
Memory Care Support Partner
Vitalia (Arrow Senior Living)
Copley, OH
07.2025 - 07.2026
- Assisted residents with daily activities to enhance their wellbeing.
- Provided emotional support and companionship to residents in need.
- Monitored and documented changes in residents' behavior and health.
- Provide physical support to assist patients with bathing, dressing and toileting
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
Memory Care Resident Assistant
The Village Of St. Edwards
Fairlawn, OH
07.2024 - 06.2025
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Planned and served meals and snacks to patients according to prescribed diets.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Provided physical support to assist patients with bathing, dressing and toileting.
Resident Assistant (Cleveland State University)
Greystar
Cleveland, OH
08.2022 - 05.2024
- Mediated student problems using strong conflict resolution and communication skills.
- Maintained safe and secure living environment for all residents.
- Actively encouraged inclusive community that respected individual differences among residents.
- Assisted residents with adjusting to living in new environment.
- Maintained regular communication with supervisor regarding resident issues or concerns.
- Provided first aid and contacted first responders during emergency situations.
Seasonal Customer Service Cashier
Marc's
Cuyahoga Falls, OH
04.2021 - 08.2023
- Communicated effectively with managers, supervisors and other associates.
- Addressed returns and exchanges and assisted customers with refunds or product replacements.
- Resolved customer complaints or concerns promptly and professionally.
- Operated cash registers, processed payments including cash, credit cards, and gift vouchers.
- Supported other team members by stepping in to help wherever needed during busy periods.
Barista
Aramark
Cleveland, OH
10.2021 - 05.2022
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Utilized time management skills to multitask efficiently during busy periods without sacrificing quality or customer service.
- Addressed customer complaints or concerns promptly, ensuring satisfaction with products and services.
Education
Bachelor of Science - Health Science
Cleveland State University
Cleveland05.2025
Diploma - undefined
Woodridge High School
Peninsula05.2021
Skills
- Leadership
- Strong communication
- Organized
- Decision making
- Data documentation (Epic)
- Medical terminology
- Customer service
- Experience in Microsoft, Outlook, Excel, and PowerPoint
- Time Management
- Professionalism
- Critical thinking
- Problem solving
- Multitasking
Certification
Basic Life Support (BLS)
Languages
American Sign Language, Intermediate
Timeline
Nursing Assistant
Summa Health
05.2026 - Current
Memory Care Support Partner
Vitalia (Arrow Senior Living)
07.2025 - 07.2026
Memory Care Resident Assistant
The Village Of St. Edwards
07.2024 - 06.2025
Resident Assistant (Cleveland State University)
Greystar
08.2022 - 05.2024
Barista
Aramark
10.2021 - 05.2022
Seasonal Customer Service Cashier
Marc's
04.2021 - 08.2023
Diploma - undefined
Woodridge High School
Bachelor of Science - Health Science
Cleveland State University