Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHAKIRA RAMOS

Valrico,FL

Summary

Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Previous work experience in mental health and drug and alcohol.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Empowerment Behavioral Health LLC
10.2022 - 12.2022
  • While working at Empowerment Behavioral Health LLC my duties consisted of filing insurance claims, entering payments, collecting all necessary documentation for school-based counseling services, assigning them to one of the 13 therapists at the office, scheduling appointments, and translating to non-English speaking clients.

Receptionist/CRN Evaluator

Treatment Access & Services Center
04.2021 - 10.2022
  • My job duties at TASC mainly consisted of scheduling clients and assigning them to case managers
  • I was able to obtain certification to become a CRN Evaluator which involved conducting evaluations to individuals who had gotten a DUI and making reports available to the court.

Medical Screener

Towne Park
10.2020 - 04.2021
  • While working as a medical screener at the Reading Hospital, my duties involved asking Covid-19 screening questions to patients who were scheduled for appointments with their doctors.

Waitress/Bartender

De Jesus Restaurant
10.2019 - 01.2020
  • My job duties at De Jesus Restaurant involved taking client's orders, serving food, making cocktail drinks, and cleaning the restaurant.

Education

Bachelor of Social Work -

Pontifical Catholic University of Puerto Rico
Ponce, PR

Associates of General Studies -

Reading Area Community College
Reading, PA
05.2020

Bachelor of Social Work -

Kutztown University of Pennsylvania
Kutztown, PA
05.2023

Skills

  • Critical Thinking
  • Insurance Eligibility Verifications
  • Microsoft Office
  • Recordkeeping
  • Multidisciplinary Team Collaboration
  • Detailed Records and Reporting
  • Confidential Case Documentation
  • Referrals and Networking
  • Play Therapy
  • Substance Abuse Treatment
  • Case Notes

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Empowerment Behavioral Health LLC
10.2022 - 12.2022

Receptionist/CRN Evaluator

Treatment Access & Services Center
04.2021 - 10.2022

Medical Screener

Towne Park
10.2020 - 04.2021

Waitress/Bartender

De Jesus Restaurant
10.2019 - 01.2020

Bachelor of Social Work -

Pontifical Catholic University of Puerto Rico

Associates of General Studies -

Reading Area Community College

Bachelor of Social Work -

Kutztown University of Pennsylvania

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SHAKIRA RAMOS