Shakira Townsend
Detroit,MI
Summary
Professional transportation operator with comprehensive experience in managing and operating various vehicles
Diligent, with solid background in transportation operations. Demonstrated success in ensuring timely and safe deliveries, consistently maintaining high standards of vehicle maintenance and route efficiency. Proven skills in problem-solving and effective communication, contributing to seamless transportation workflows.
Overview
8
8
years of professional experience
Work History
Transportation Operator
The Ride Ann Ann Arbor
02.2024 - Current
- Operated various transportation vehicles safely and efficiently within designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted passengers with boarding, providing information on routes and schedules.
- Maintained accurate records of trips, including mileage, fuel consumption, and service hours.
- Collaborated with dispatch team to optimize route efficiency and address service issues.
- Demonstrated adaptability by responding to changing traffic conditions and passenger needs.
- Implemented safety protocols to enhance passenger safety during transit operations.
- Participated in training sessions for new operators, sharing best practices for effective transportation services.
Transportation Operator
GREATER RICHMOND TRANSIT COMPANY
02.2022 - 06.2024
- Operated vehicles safely to transport passengers, ensuring compliance with traffic regulations.
- Completed daily vehicle inspections to ensure operational safety and reliability.
- Coordinated efficient routes to avoid delays and optimize schedules, excellent customer service during deliveries or while transporting passengers.
- Collaborated with dispatch team to optimize route efficiency and address service issues.
- Operated various transportation vehicles safely and efficiently within designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Asphalt Delivery
Total Asphalt Paving
11.2018 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Understand the hazards associated with hot asphalt, like burns and inhalation of fume, and implementing proper safety measures.
Delivery Courier
Amazon
06.2017 - 11.2018
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Communicated effectively with customers regarding delivery status and resolved issues promptly.
- Maintained accurate records of deliveries and assisted in inventory management processes.
Education
Graduate Certificate - Commercial Drivers License
Shippers Choice Truck Driving School
Chester,va09-2019
High School Diploma -
Chester High School
Chester, Pa06-1998
Skills
- Strong communication skills
- Professionalism and punctuality
- Clean driving record
- Load security
- Equipment operation
- Vehicle safety
- Dispatch operations
- Conflict resolution
- Log updating
- Pre-trip inspection
- Route planning expertise
- Road safety
- Customer service
Timeline
Transportation Operator
The Ride Ann Ann Arbor
02.2024 - Current
Transportation Operator
GREATER RICHMOND TRANSIT COMPANY
02.2022 - 06.2024
Asphalt Delivery
Total Asphalt Paving
11.2018 - 09.2020
Delivery Courier
Amazon
06.2017 - 11.2018
Graduate Certificate - Commercial Drivers License
Shippers Choice Truck Driving School
High School Diploma -
Chester High School
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