Shakita Edwards
Milton,FL
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
3
3
years of professional experience
Work History
Manager
McDonald's
Milton, FL
07.2024 - Current
Assistant Manager
Circle K
Lakeport, FL
04.2022 - 08.2023
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Established processes for monitoring customer satisfaction levels.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Ensured compliance with safety regulations and company policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
Moore Haven Middle High School
Lakeport, FL06-2022
Skills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Multitasking and organization
- Staff training and development
- Customer service
- Reporting and documenting
- Product and service sales
- Employee scheduling
- Money handling
- Team leadership
- Sales reporting
Timeline
Manager
McDonald's
07.2024 - Current
Assistant Manager
Circle K
04.2022 - 08.2023
High School Diploma -
Moore Haven Middle High School