Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver
Open To Work

SHAKTI RAMOUTAR

Trenton,NJ

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeReceptionistAdministrative AssistantAdministrative Assistant

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteHybridOn-Site
Location: Trenton, NJ
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionHealthcare benefitsPaid sick leavePersonal development programsCompany CulturePaid time off

Summary

Results-driven administrative support professional specializing in regulatory documentation and stakeholder coordination. Proven expertise in managing operations for public service programs, enhancing compliance, and fostering community engagement through effective outreach initiatives and program evaluation.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

CAL Automotive
Yardville, USA
07.2025 - 12.2025
  • Managed customer inquiries and documentation for vehicle lease agreements.
  • Maintained comprehensive client records in Salesforce CRM and internal systems, supporting efficient account management.
  • Verified documentation to ensure compliance with company policies.
  • Collaborated with internal departments and dealership representatives to effectively resolve account issues and enhance customer satisfaction.

Administrative Officer (Game Warden I)

Ministry of Agriculture & Fisheries
Trinidad & Tobago
07.2021 - 05.2025
  • Managed operations for a government agency dedicated to environmental protection and wildlife management.
  • Delivered administrative and regulatory support for government agency on environmental protection and wildlife management.
  • Reviewed documentation, permits, and case records, ensuring compliance with national regulations to protect wildlife and habitat.
  • Assisted in investigations and prepared official reports and regulatory documentation.
  • Coordinated efforts with local agencies, community members, and environmental stakeholders.
  • Maintained and updated national wildlife databases including the Snake Registry.
  • Supported public outreach and educational programs, enhancing community awareness and engagement in environmental protection efforts.

Receptionist

Ultrasound Today
Trinidad & Tobago
11.2018 - 03.2020
  • Managed front desk operations, ensuring efficient appointment scheduling and effective handling of client inquiries.
  • Coordinated communication among patients, medical staff, and administrative personnel, enhancing interaction efficiency.
  • Maintained accurate patient records, facilitating streamlined administrative documentation processes.

Administrative Assistant

All I.T. Company
Trinidad & Tobago
08.2017 - 06.2018
  • Coordinated meetings and scheduled appointments to optimize team and client interactions.
  • Facilitated office operations through effective scheduling and documentation management.
  • Coordinated communication among clients, vendors, and project teams to enhance project alignment.
  • Managed office supplies and inventory to support uninterrupted daily operations.
  • Maintained electronic filing system to ensure easy access to documents.

Administrative Assistant

Harry Persad & Sons Ltd.
Trinidad & Tobago
07.2016 - 01.2017
  • Coordinated preparation of tender documents and business correspondence to ensure accuracy and compliance.
  • Provided comprehensive administrative support through document preparation and data entry to streamline processes.
  • Organized files to improve accessibility and support efficient operations.

Education

Bachelor of Science - Major - Agribusiness, Minor - Gender Studies

University of The West Indies
Trinidad and Tobago
01-2010

Skills

  • Customer service and client relations
  • Salesforce CRM and database management
  • Microsoft Office Suite
  • Data collection and report preparation
  • Program monitoring and administrative support
  • Stakeholder and community coordination
  • Regulatory documentation and compliance
  • Case file and record review
  • Project Management

Timeline

Customer Service Representative

CAL Automotive
07.2025 - 12.2025

Administrative Officer (Game Warden I)

Ministry of Agriculture & Fisheries
07.2021 - 05.2025

Receptionist

Ultrasound Today
11.2018 - 03.2020

Administrative Assistant

All I.T. Company
08.2017 - 06.2018

Administrative Assistant

Harry Persad & Sons Ltd.
07.2016 - 01.2017

Bachelor of Science - Major - Agribusiness, Minor - Gender Studies

University of The West Indies

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SHAKTI RAMOUTAR