Shalae Cummings
New York
Summary
Great customer service, communication skills, very punctual & outstanding. Very organized and great at Multitasking & Team Leader.
Overview
4
4
years of professional experience
Work History
Server
Noor Staffing Group
Manhattan, NY
11.2024 - 02.2026
- Provided excellent customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
Team Member
Bath & Body Works
Manhattan, NY
10.2025 - 01.2026
- Assisted customers in selecting products and provided personalized recommendations.
- Maintained cleanliness and organization of sales floor and storage areas.
- Processed transactions accurately using point-of-sale systems.
Cashier
Alidoro
Manhattan, NY
06.2025 - 11.2025
- Processed customer transactions accurately and efficiently at a busy deli.
- Managed cash register operations, ensuring smooth payment processing and customer service.
Host
LaGuardia Airport
Queens, NY
02.2025 - 08.2025
- Greeted and seated guests promptly in a busy dining environment.
- Managed reservations and maintained an organized seating chart.
- Assisted servers with menu knowledge and special requests from guests.
Retail Sales Associate
JFK International Airport
Queens, NY
08.2023 - 02.2024
- Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
- Provided exceptional service by going above and beyond to meet customer needs, generating positive reviews and referrals.
- Successfully met daily performance metrics regarding sales, customer service interactions, and store cleanliness to maintain a high standard of retail excellence.
- Maintained a clean and organized store environment for optimal shopping experience.
- Increased boutique sales by providing excellent customer service and product knowledge.
- Organized shelves to remove slow moving items and add new merchandise.
Sales Associate
Bed Bath & Beyond
Manhattan, NY
11.2021 - 12.2022
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Associate
Macys
Jersey City, NJ
11.2021 - 11.2021
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Worked with loss prevention in monitoring shopper behavior.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
GED -
GED PROGRAM
Manhattan, NYSkills
- Organizational Skills
- Goal Setting
- Problem-solving abilities
- Multitasking Abilities
- Multitasking
- Active Listening
- Self Motivation
- Professionalism
Timeline
Team Member
Bath & Body Works
10.2025 - 01.2026
Cashier
Alidoro
06.2025 - 11.2025
Host
LaGuardia Airport
02.2025 - 08.2025
Server
Noor Staffing Group
11.2024 - 02.2026
Retail Sales Associate
JFK International Airport
08.2023 - 02.2024
Sales Associate
Bed Bath & Beyond
11.2021 - 12.2022
Retail Associate
Macys
11.2021 - 11.2021
GED -
GED PROGRAM