SHALANA Payne
Chicago,IL
Summary
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service, with dedication to efficiency and accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
CASHIER
COSMO
CHICAGO, IL
05.2020 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
HOUSEKEEPER
Hotel Staffing Solutions
NAPERVILLIE, IL
02.2017 - 11.2019
- Changed bed linens and collected soiled linens for cleaning.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
- Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores [Number]%.
CLEANER
EBM COMMERICIAL CLEANING LLC
Chicago, Illinois
01.2018 - 07.2018
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Kept building entryway glass clean and polished for professional presentation.
BACKROOM PROCESSOR
TJ Max
Chicago, Illinois
01.2016 - 12.2017
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
- Received new stock and input values into computer system.
- Stocked shelves to match planogram images and instructions.
Education
GED -
OLIVE HARVEY
Chicago, IL01.2012
CNA
MALCOLM X LEARNING CENTER
Chicago, IL06.1997
Skills
- Reliable and Responsible
- Detail-Oriented
- Payment Processing
- Merchandise Packaging
- Pricing and Markdowns
- Cash Register Operations
- Product Scanning
Timeline
CASHIER
COSMO
05.2020 - 08.2021
CLEANER
EBM COMMERICIAL CLEANING LLC
01.2018 - 07.2018
HOUSEKEEPER
Hotel Staffing Solutions
02.2017 - 11.2019
BACKROOM PROCESSOR
TJ Max
01.2016 - 12.2017
GED -
OLIVE HARVEY
CNA
MALCOLM X LEARNING CENTER
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