Shalanda Rush

Collaborated directly with customer quality and engineering teams to address needs and concerns.

Demonstrated understanding of quality containment, sorting, and rework processes daily. Responsible for direct involvement with customer quality and engineering teams. Operate independently to advance the interest of the customer at an OEM. or any assigned location. Pursue and initiate dialogue with key customer contacts to promote long-term and successful customer-supplier relationships.

Demonstrate an understanding of quality containment, sorting and reworking processes, address quality concerns, utilize MS Companies' state-of-the-art technology (training provided) for data collection, measurement analysis, and root cause identification. Adhere to with implementation concerning engineer orders / changes. Generate new business for company growth. Handle and document private information/Communicate inspection results

• Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
• Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
• Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
• Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees. Generate and Expand Business with Existing Accounts and New Accounts, Maintained timesheets, payroll submission, and training protocol . Maintained employees monthly performance reports . Pre-approved overtime and vacations

• Supervised team operations, ensuring adherence to safety protocols and quality standards.
• Trained new employees on processes, tools, and best practices for efficiency.
• Implemented workflow improvements that enhanced productivity and reduced downtime.
• Conducted performance evaluations, providing constructive feedback to foster development.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Monitored inventory levels, ensuring timely replenishment of supplies for seamless operations.
• Coordinated scheduling and resource allocation to optimize operational effectiveness.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.