Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Shalawna Dudley

The Rodizion Grill
Fort Collins,CO
Shalawna Dudley

Work Preference

Job Search Status:

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
15
Years of experience

I am fueled by ambition in every aspect of my professional and personal life, with a strong commitment to delivering exceptional customer service. I focus on building meaningful relationships with my clients to create an environment where we can collaboratively achieve our goals. As a quick learner, I adapt seamlessly to new situations and prioritize continuous self-education. I leverage my strong organizational skills and efficient time management to harness positive energy and foster authentic connections.

Work History

1 Year 3 Months
04.2025 - Current
1 Year 3 Months
Server
The Rodizion Grill | Fort Collins, CO
04.2025 - Current
  • Coordinated dining experiences, ensuring timely food delivery and accurate order management.
  • Trained and mentored new staff on service protocols and customer engagement techniques.
  • Delivered exceptional customer service by anticipating guest needs and preferences.
  • Implemented upselling techniques that increased average check totals through effective menu knowledge.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
9 Months
07.2025 - 04.2026
9 Months
Life Insurance Agent
Globe Life Insurance
07.2025 - 04.2026
  • Built long-term relationships- offering attentive service and ongoing support through regular follow-ups and personalized service.
  • Cultivated strong relationships with clients through effective communication and trust-building strategies.
  • Educated clients on policy options, benefits, and coverage details.
  • Increased sales through tactical customer outreach
  • Developed tailored life insurance plans to meet client needs and financial goals.
6 Years 9 Months
04.2019 - 01.2026
6 Years 9 Months
Personal Trainer/Sales Rep
Genesis Health Clubs
04.2019 - 01.2026
  • Implemented sales strategies to increase sales for multiple departments.
  • Analyze market trends to identify new opportunities for service expansion.
  • Streamlined onboarding processes for new members, enhancing overall experience and satisfaction.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Designed personalized fitness programs based on individual client assessments and goals.
4 Months
10.2021 - 02.2022
4 Months
Door-to-Door Sales Representative
Apex Energy Solutions | Fort Collins, CO
10.2021 - 02.2022
  • Developed and maintained relationships with potential customers through door-to-door engagement.
  • Coordinated sales presentations to effectively communicate product benefits and features.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Guided customers through product selection to enhance shopping experience.
  • Developed strong relationships with clients to ensure repeat business and loyalty.

Education

High School Diploma

Uintah High School | Vernal, Utah | 05.2013

Skills

Highly adaptable
Effective time management
Leadership qualities
Client Relationships
Goal oriented
Persistent and resilient
Friendly
positive attitude

Timeline

Life Insurance Agent
Globe Life Insurance
07.2025 - 04.2026Read more
Server
The Rodizion Grill
04.2025 - CurrentRead more
Door-to-Door Sales Representative
Apex Energy Solutions
10.2021 - 02.2022Read more
Personal Trainer/Sales Rep
Genesis Health Clubs
04.2019 - 01.2026Read more
Uintah High School - High School Diploma,
Read more
Shalawna Dudley