Shalea Dahmer
Nevada,MO
Summary
Dedicated orthodontic assistant delivering exceptional patient education and supporting orthodontic procedures. Known for strong attention to detail and effective communication, enhancing both patient comfort and office workflow.
Overview
1
1
year of professional experience
Work History
Orthodontic Assistant
Westrock Orthodontics
Nevada, MO
10.2025 - Current
- Supported orthodontists during treatments, providing necessary instruments and materials promptly.
- Educated patients on oral hygiene practices and post-treatment care to enhance outcomes.
- Conducted routine sterilization of tools and equipment, adhering to safety protocols.
- Documented patient progress and treatment plans accurately in digital records system.
- Coordinated appointment schedules to maximize office efficiency and patient satisfaction.
- Adapted quickly to new technologies and software used in orthodontic practice management.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, intraoral scans, and photographs of patients' teeth and mouth.
- Set appointments and made follow-up calls.
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Aided in improving treatment completion rates through diligent monitoring of progress and timely adjustments as needed.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
- Supported seamless appointment scheduling by coordinating with front office staff on patient follow-ups and updates.
- Assisted in minor orthodontic procedures, ensuring treatments were carried out smoothly and effectively.
- Facilitated positive patient experience by addressing concerns and providing empathetic support throughout their treatment journey.
- Conducted initial patient assessments, gathering vital information for orthodontist to create customized treatment plans.
- Enhanced patient comfort and cooperation by providing detailed explanations of treatment procedures.
- Assisted orthodontists in applying braces, which led to successful treatment outcomes and patient satisfaction.
- Assisted for three separate orthodontists, travelling up to four times a week.
Barista
Scooter's Coffee
Nevada, MO
12.2024 - 12.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale system accurately for order processing and cash handling.
- Assisted in training new baristas on beverage preparation techniques and service standards.
- Monitored inventory levels, restocking supplies to maintain operational efficiency.
- Executed promotional campaigns by effectively communicating special offers to customers.
- Collaborated with team members to enhance workflow and improve overall customer experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
High School Diploma -
Nevada High School
Nevada, MONo Degree - General Studies
Crowder College
Nevada, MO05.2027
Skills
- Chart updating
- Elastics placement
- Orthodontic archwire changes
- Orthodontic bonding
- Oral hygiene instruction
- Bracket removal
- Orthodontic debonding
- Orthodontic bracket placement
- Instrument sterilization
- Orthodontic team collaboration
- Patient education
- Tray organization
- Orthodontic office organization
- Orthodontic software proficiency
- Palatal expander adjustment
- Interproximal reduction
- Orthodontic instrument sterilization
- Orthodontic photography
- Instrument preparation
- Autoclave operation
- Dental radiography
Timeline
Orthodontic Assistant
Westrock Orthodontics
10.2025 - Current
Barista
Scooter's Coffee
12.2024 - 12.2025
High School Diploma -
Nevada High School
No Degree - General Studies
Crowder College