Summary
Overview
Work History
Education
Skills
Timeline
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Shalee Johnson

Pittsburg

Summary

Dynamic customer service representative with a proven track record at Aldridge Cleaners, excelling in complaint resolution and stain identification. Demonstrated strong organization and multitasking skills while ensuring a welcoming environment in high-pressure situations. Committed to delivering exceptional service and fostering positive customer relations.

Overview

4
4
years of professional experience

Work History

Dry Cleaner Customer Service Representative

Aldridge Cleaners
08.2024 - 02.2025

Handled transactions and provided excellent customer service.

Collaborated with computers and managed invoices.

Waitress

Open Range
06.2021 - 02.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

MAs Cafe
05.2021 - 06.2021

Excellent customer service while handling front desk

Education

Pittsburg High School
Pittsburg, TX
05.2021

Skills

  • Strong organization
  • Cleaning procedures
  • Customer relations
  • Complaint resolution
  • Laundry sorting
  • Stain identification
  • Teamwork
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Dry Cleaner Customer Service Representative

Aldridge Cleaners
08.2024 - 02.2025

Waitress

Open Range
06.2021 - 02.2022

Waitress

MAs Cafe
05.2021 - 06.2021

Pittsburg High School

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Shalee Johnson