Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Regional Office Support Floater
The MCS Group, Inc.
Philadelphia, NY-PA
05.2022 - 10.2022
Sorted and placed over 300 pieces of mail into client's mailboxes with high level accuracy for different legal and insurance firms like " Parker McCay" & " The Philadelphia Contributionship ".
Used Microsoft Word,Excel and other software organization tools to create documents and manage communications.
Supported budget management efforts by tracking expenses accurately and providing timely reports to supervisors when requested.
Enhanced customer satisfaction by providing efficient front office support and addressing inquiries promptly
Housekeeper-Phlebotomy Technician
Cooper University Hospital
Camden, NY
10.2018 - 12.2021
Cleaned and disinfected over 50+ patient exam rooms per day, surgery suites and common areas to promote sanitary treatment and services environment.
Coordinated with front desk to prioritize room assignments based on guest arrivals and departures
Facilitated timely room turnovers by efficiently stripping linens from beds and prepping them for laundry services
Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
Performed venipuncture for over 70 patients/day by vacuum tube, syringe or butterfly venipuncture methods before and after medical procedures.
Contacted physicians, nursing stations or reference laboratories for increased resolution assistance with unusual test orders.
Janitorial Lead
Able Cleaning Company
Hammonton, NJ
02.2014 - 11.2017
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Proved successful working within tight deadlines and fast-paced atmosphere within cleaning various business facilities.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Cross-trained existing employees to maximize team agility and performance.
Education
National Certified Phlebotomy Technician - Phlebotomy
A1 Allied Training Institute
Camden, NJ
03.2020
GED -
Camden County College
Camden, NJ
04.2019
Skills
Time management
Decision Making
Report Analysis
Phlebotomy/EKG
Complaint resolution
Self-direction
Empathy
Patient Care
Effective Communication
Punctual
Materials Handling and Transport
Inventory Control
Timeline
Regional Office Support Floater
The MCS Group, Inc.
05.2022 - 10.2022
Housekeeper-Phlebotomy Technician
Cooper University Hospital
10.2018 - 12.2021
Janitorial Lead
Able Cleaning Company
02.2014 - 11.2017
National Certified Phlebotomy Technician - Phlebotomy
A1 Allied Training Institute
GED -
Camden County College
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