Summary
Overview
Work History
Education
Skills
references
Timeline
Generic
Shaleia Schneider

Shaleia Schneider

Signal Hll,CA

Summary

Business Development Manager skilled in driving sales and increasing customer loyalty. Experienced in training and employee development. Organized and hardworking candidate seeking new career growth opportunities.

Overview

19
19
years of professional experience

Work History

Inside Business Development Manager

Hydrafacial
06.2021 - Current
  • Manage a diverse portfolio of accounts while driving consumable sales, facilitating virtual trainings and delivering exceptional customer service.
  • Successfully onboarded New Team Members
  • Assists Training and Education Team with various Training events both in person and virtually.

Assistant Manager

MAC Cosmetics
01.2017 - 06.2021
  • RT Succession candidate and Impact Tier 2
  • Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
  • Assisted in training new team members, ensuring they quickly adapted to company policies and procedures.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
  • Managed store personnel by delegating tasks and supervising daily operations.

Third Key Manager

MAC Cosmetics
11.2015 - 01.2016
  • RT Succession candidate and Impact Team Tier 1
  • Assisted upper management with executing daily focuses and driving the sales floor.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Contributed to a positive work environment by fostering strong teamwork among staff members.

Third Key Manager

MAC Cosmetics
10.2014 - 11.2015
  • Met/Exceeded monthly sales goal
  • Developed the team’s skillset using skill drills, immediate feedback, and role play scenarios.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.

MAC Makeup Artist

MAC Cosmetics
10.2013 - 10.2014
  • Top producer for Fiscal 2014/ Product Specialist certified
  • Met/ Exceeded Sales goals
  • Increased customer loyalty through exceptional service and tailored makeup applications.

Server/ Training Manager

Bowlmor Lanes
04.2012 - 10.2013
  • Provided support to Operations team.
  • Onboarded new employees with training and new hire documentation.


MAC Makeup Artist

MAC Cosmetics
06.2005 - 03.2012
  • Pacesetter and promoted to 3rd key
  • Impact team and product specialist certified
  • Consistently exceeded sales goal.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.

Education

general studies -

Cypress College
cypress, ca

Esthetician’s License -

Goldenwest College
Huntington Beach, Ca
06.2005

Skills

  • Relationship Building
  • Training and Development
  • Strategic Business Planning
  • New Employee Training
  • Customer Service

references

  • Kathryn Mendoza, (626) 780-6105
  • Leah Asue, (714) 612-7410

Timeline

Inside Business Development Manager

Hydrafacial
06.2021 - Current

Assistant Manager

MAC Cosmetics
01.2017 - 06.2021

Third Key Manager

MAC Cosmetics
11.2015 - 01.2016

Third Key Manager

MAC Cosmetics
10.2014 - 11.2015

MAC Makeup Artist

MAC Cosmetics
10.2013 - 10.2014

Server/ Training Manager

Bowlmor Lanes
04.2012 - 10.2013

MAC Makeup Artist

MAC Cosmetics
06.2005 - 03.2012

general studies -

Cypress College

Esthetician’s License -

Goldenwest College

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Shaleia Schneider