Shalen Robbins
Aledo,Tx
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
27
27
years of professional experience
Work History
Weekend Supervisor
Springtown Park Rehabilitation and Care Center
07.2024 - Current
- Oversaw staff members in day-to-day operations including housekeeping and meal preparation.
- Supervised Licensed Practical Nurses and Certified Nursing Assistants.
- Tracked and reported clients' progress based on observations and conversations.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Assisted clients with bathing, dressing and incontinence care.
- Provided guidance and support to team members on a regular basis.
- Explained policies, procedures and services to patients.
- Educated patients and families on health care needs, conditions, and options.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Directed emergency response protocols during accidents or disasters.
- Communicated with patients with compassion while keeping medical information private.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Helped client with medication self-administration.
Senior Clinical Coding Nurse Consultant
Optum
10.2020 - Current
- Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics
- Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups
- Subject Matter Expert (SME) for all Risk Adjustment related activities within the West Market
- Assist in developing of training and analytical materials for Risk Adjustment
- Oversee DataRAP training and education delivery for assigned Provider education sessions and Physician Business Meetings
- Lead Weekly, Monthly, Bi-monthly, Quarterly, meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership
- Develop solution-based, user friendly initiatives to support practice success
- Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records
- Develop relationships within the clinics served and be point of contact for Risk Adjustment support
Staff Nurse
Baylor Scott & White
12.2019 - 10.2020
- Monitored vital signs for critically ill patients using advanced technologies and equipment.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Performed nursing care to acutely ill adult patients with cardiac diagnoses such as myocardial infarction, congestive heart failure, cardiomyopathy and arrhythmias.
- Educated patients about their condition and disease process and post-discharge care instructions.
- Recognized early signs and symptoms of possible complications related to cardiac conditions or treatments and reported them immediately to physician team members.
- Assessed and monitored patient conditions using telemetry equipment.
- Performed ECG monitoring and interpretation of cardiac rhythms.
- Demonstrated knowledge of cardiac pathophysiology through competent performance of nursing skills related to cardiovascular assessments and interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized telemetry to monitor patients cardiac status.
- Monitored medications and reviewed lab results.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Responded quickly to any changes in patient's condition or vital signs.
- Provided continuous monitoring of patient's vital signs and cardiac rhythms.
- Recorded patients' medical history, vital statistics, and test results in electronic medical records.
- Evaluated effectiveness of interventions through patient response assessment.
- Administered medications in proper dosages as detailed by physicians on patient charts.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Utilized evidence-based practice to improve clinical outcomes.
- Maintained current knowledge of healthcare trends, standards of care, treatments, drugs and therapies used in the field of Telemetry nursing.
- Administered intravenous fluids, medications and other therapies as ordered by physician.
- Ensured that all necessary documentation was completed accurately and timely.
- Conducted assessments on newly admitted patients.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Performed venipuncture for lab draws when needed.
- Interpreted cardiogram strips accurately and reported abnormal findings immediately.
- Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
Staff Nurse, Progressive Care Unit
Texas Health Huguley Fort Worth South
08.2014 - 12.2019
- Monitored vital signs for critically ill patients using advanced technologies and equipment.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Delegated tasks appropriately among staff members according to their qualifications.
- Supervised Licensed Practical Nurses and Certified Nursing Assistants.
- Performed nursing care to acutely ill adult patients with cardiac diagnoses such as myocardial infarction, congestive heart failure, cardiomyopathy and arrhythmias.
- Educated patients about their condition and disease process and post-discharge care instructions.
- Recognized early signs and symptoms of possible complications related to cardiac conditions or treatments and reported them immediately to physician team members.
- Assessed and monitored patient conditions using telemetry equipment.
- Performed ECG monitoring and interpretation of cardiac rhythms.
- Demonstrated knowledge of cardiac pathophysiology through competent performance of nursing skills related to cardiovascular assessments and interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized telemetry to monitor patients cardiac status.
- Monitored medications and reviewed lab results.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Responded quickly to any changes in patient's condition or vital signs.
- Provided continuous monitoring of patient's vital signs and cardiac rhythms.
- Recorded patients' medical history, vital statistics, and test results in electronic medical records.
- Evaluated effectiveness of interventions through patient response assessment.
- Administered medications in proper dosages as detailed by physicians on patient charts.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Utilized evidence-based practice to improve clinical outcomes.
- Maintained current knowledge of healthcare trends, standards of care, treatments, drugs and therapies used in the field of Telemetry nursing.
- Administered intravenous fluids, medications and other therapies as ordered by physician.
- Ensured that all necessary documentation was completed accurately and timely.
- Conducted assessments on newly admitted patients.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Performed venipuncture for lab draws when needed.
- Interpreted cardiogram strips accurately and reported abnormal findings immediately.
- Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
Charge Nurse
Childress Regional Medical Center
Childress, TX
12.2011 - 08.2014
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Evaluated patient outcomes against established standards of care.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Supported physicians and consultants with tests and procedures.
- Performed health education activities with patients to promote understanding of medical condition and self-care skills.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Registered Nurse
Texas Health Hugley
Burleson, TX
02.2011 - 08.2011
- Utilized evidence-based practice guidelines to provide safe quality patient care.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered intravenous medications as prescribed by physician orders.
- Developed individualized teaching plans based on patient needs and abilities.
- Facilitated discharge planning processes by providing information on available resources within the community.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Identified potential safety hazards within the environment of care and took corrective action as needed.
- Assessed patients' vital signs and condition to determine appropriate care.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Provided a safe environment for patients through proper use of safety protocols.
- Documented all nursing interventions in a timely manner according to accepted standards of practice.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Provided education on health maintenance, disease prevention, and treatment of illnesses.
- Implemented infection control measures such as hand hygiene techniques.
- Collaborated with physicians and other healthcare professionals to ensure optimal patient outcomes.
- Ensured that all medications were administered properly following established policies.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided emotional support to family members during stressful times.
- Participated in interdisciplinary team meetings to discuss plans of care for individual patients.
- Conducted daily rounds to assess patient progress and needs.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assisted with the admission process for new patients.
- Monitored patient's nutrition status and hydration levels.
- Communicated effectively with patients to ensure understanding of their plan of care.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Performed wound dressings, IV insertions and blood draws.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Home Health RN Case Manager
Outreach Health Services
Vernon, TX
12.2009 - 02.2011
- Monitored patient progress and updated care plans accordingly.
- Assessed safety risks in the home environment such as fall hazards or improper use of medical equipment.
- Adhered strictly to HIPAA regulations when handling confidential information related to clients' health records.
- Educated patients and families on disease management and prevention techniques.
- Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
- Monitored vital signs and symptoms, adjusting care plans as necessary.
- Administered medications, treatments, and injections as prescribed by healthcare providers.
- Facilitated patient access to community resources and support services.
- Assessed patient conditions during in-home visits, developing personalized care plans.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Actively participated in continuing education programs designed to enhance professional knowledge base.
- Evaluated effectiveness of nursing interventions according to established standards and guidelines.
- Participated in on-call rotations and delivered after-hours care.
- Conducted risk assessments in home environments to ensure patient safety.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Attended community health fairs and events to promote home health services offered by the agency.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Supported patients with chronic illness management, optimizing quality of life.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Developed care plans and coordinated services for home health patients.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Managed caseload efficiently while meeting productivity goals set forth by management.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized electronic health records to document patient care accurately and comprehensively.
- Collaborated with physicians, families, and other healthcare professionals to ensure quality of care.
- Provided skilled nursing assessments, interventions, and treatments to homebound patients.
Home Health RN Case Manager
North Texas Home Health
Wichita Falls, TX
08.2009 - 12.2009
- Monitored patient progress and updated care plans accordingly.
- Assessed safety risks in the home environment such as fall hazards or improper use of medical equipment.
- Adhered strictly to HIPAA regulations when handling confidential information related to clients' health records.
- Educated patients and families on disease management and prevention techniques.
- Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
- Monitored vital signs and symptoms, adjusting care plans as necessary.
- Administered medications, treatments, and injections as prescribed by healthcare providers.
- Facilitated patient access to community resources and support services.
- Assessed patient conditions during in-home visits, developing personalized care plans.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Actively participated in continuing education programs designed to enhance professional knowledge base.
- Evaluated effectiveness of nursing interventions according to established standards and guidelines.
- Participated in on-call rotations and delivered after-hours care.
- Conducted risk assessments in home environments to ensure patient safety.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Attended community health fairs and events to promote home health services offered by the agency.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Supported patients with chronic illness management, optimizing quality of life.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Developed care plans and coordinated services for home health patients.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Managed caseload efficiently while meeting productivity goals set forth by management.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized electronic health records to document patient care accurately and comprehensively.
- Collaborated with physicians, families, and other healthcare professionals to ensure quality of care.
- Provided skilled nursing assessments, interventions, and treatments to homebound patients.
Registered Nurse
Texas Health Huguley Hospital
Burleson, TX
10.2008 - 08.2009
- Utilized evidence-based practice guidelines to provide safe quality patient care.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered intravenous medications as prescribed by physician orders.
- Developed individualized teaching plans based on patient needs and abilities.
- Facilitated discharge planning processes by providing information on available resources within the community.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Identified potential safety hazards within the environment of care and took corrective action as needed.
- Assessed patients' vital signs and condition to determine appropriate care.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Provided a safe environment for patients through proper use of safety protocols.
- Documented all nursing interventions in a timely manner according to accepted standards of practice.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Provided education on health maintenance, disease prevention, and treatment of illnesses.
- Implemented infection control measures such as hand hygiene techniques.
- Collaborated with physicians and other healthcare professionals to ensure optimal patient outcomes.
- Ensured that all medications were administered properly following established policies.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided emotional support to family members during stressful times.
- Participated in interdisciplinary team meetings to discuss plans of care for individual patients.
- Conducted daily rounds to assess patient progress and needs.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assisted with the admission process for new patients.
- Monitored patient's nutrition status and hydration levels.
- Communicated effectively with patients to ensure understanding of their plan of care.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Performed wound dressings, IV insertions and blood draws.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Home Health RN Case Manager
Exceptional Home Health
Tyler, TX
04.2007 - 08.2008
- Participated in quality improvement initiatives aimed at improving patient care processes.
- Utilized age-specific teaching techniques when educating patients and families on self-care strategies.
- Maintained up-to-date knowledge of pediatric nursing by attending workshops, seminars, and continuing education courses.
- Developed individualized plans of care based on patient assessment data, diagnosis and physician orders.
- Assisted with coordination of discharge planning activities ensuring continuity of care post hospitalization.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Coordinated with multidisciplinary teams to develop and implement individualized care plans for pediatric patients.
- Assessed patient's physical, mental and emotional health by taking vital signs, observing skin condition, reviewing medical history and administering tests.
- Monitored patient responses to treatments, adjusting nursing care plans as necessary for optimal outcomes.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Provided compassionate care to patients and families by listening to their concerns and addressing their needs.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Supported family members throughout the course of a child's illness by providing emotional support.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Utilized electronic health records (EHR) to document patient care accurately and efficiently.
- Implemented accurate and timely documentation in electronic client medical records.
- Implemented infection control measures within the pediatric unit environment in order to reduce risk of transmission.
- Identified potential risk factors in pediatric populations through ongoing assessment of environmental hazards.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Reported patient assessment findings and physical and psychosocial responses to nursing intervention for progress towards care goals.
- Collaborated with multidisciplinary teams including physicians, nurses, therapists and dieticians to ensure the best possible outcomes for patients.
- Facilitated medication management and monitored patients for side effects.
- Implemented strategies to reduce patient anxiety and fear, utilizing age-appropriate communication and interventions.
- Conducted thorough patient assessments, including vital signs, developmental stages, and pain levels.
- Administered prescribed medications and treatments to children, ensuring proper dosages and patient safety.
- Monitored patients' conditions during treatment or recovery periods to determine progress or need for modification of treatment plan.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Performed diagnostic procedures such as venipunctures, immunizations and wound irrigations according to established protocols.
Registered Nurse
Jackson County Memorial Hospital
Altus, OK
12.2006 - 04.2007
- Utilized evidence-based practice guidelines to provide safe quality patient care.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered intravenous medications as prescribed by physician orders.
- Developed individualized teaching plans based on patient needs and abilities.
- Facilitated discharge planning processes by providing information on available resources within the community.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Identified potential safety hazards within the environment of care and took corrective action as needed.
- Assessed patients' vital signs and condition to determine appropriate care.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Provided a safe environment for patients through proper use of safety protocols.
- Documented all nursing interventions in a timely manner according to accepted standards of practice.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Provided education on health maintenance, disease prevention, and treatment of illnesses.
- Implemented infection control measures such as hand hygiene techniques.
- Collaborated with physicians and other healthcare professionals to ensure optimal patient outcomes.
- Ensured that all medications were administered properly following established policies.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided emotional support to family members during stressful times.
- Participated in interdisciplinary team meetings to discuss plans of care for individual patients.
- Conducted daily rounds to assess patient progress and needs.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assisted with the admission process for new patients.
- Monitored patient's nutrition status and hydration levels.
- Communicated effectively with patients to ensure understanding of their plan of care.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Performed wound dressings, IV insertions and blood draws.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Registered Nurse
Wilbarger General Hospital
Vernon, TX
05.2006 - 12.2006
- Utilized evidence-based practice guidelines to provide safe quality patient care.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered intravenous medications as prescribed by physician orders.
- Developed individualized teaching plans based on patient needs and abilities.
- Facilitated discharge planning processes by providing information on available resources within the community.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Identified potential safety hazards within the environment of care and took corrective action as needed.
- Assessed patients' vital signs and condition to determine appropriate care.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Provided a safe environment for patients through proper use of safety protocols.
- Documented all nursing interventions in a timely manner according to accepted standards of practice.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Provided education on health maintenance, disease prevention, and treatment of illnesses.
- Implemented infection control measures such as hand hygiene techniques.
- Collaborated with physicians and other healthcare professionals to ensure optimal patient outcomes.
- Ensured that all medications were administered properly following established policies.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided emotional support to family members during stressful times.
- Participated in interdisciplinary team meetings to discuss plans of care for individual patients.
- Conducted daily rounds to assess patient progress and needs.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assisted with the admission process for new patients.
- Monitored patient's nutrition status and hydration levels.
- Communicated effectively with patients to ensure understanding of their plan of care.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Performed wound dressings, IV insertions and blood draws.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Mental Health Worker
North Texas State Hospital
Vernon, TX
08.1997 - 05.2006
- Maintained detailed records of patient progress and treatment outcomes.
- Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Accompanied patients to medical and counseling appointments.
- Supported patients in developing life skills and independence through targeted interventions.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Documented patient interactions in compliance with HIPAA requirements.
- Tracked client movement on and off unit by documenting times and destinations.
- Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
- Provided education about mental illness symptoms and causes to family members of patients.
- Maintained accurate records of patient progress and treatment plans.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Provided excellent service to patients through personable communication.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01.2019
Associate Degree - Nursing
Vernon College
Vernon, TX05.2006
Master of Science - Nursing Leadership and Management
Western Governors University
Salt Lake City, UTSkills
- Customer service
- Verbal and written communication
- Relationship building
- Performance management
- Risk management
- Training and mentoring
- Task delegation
- Goal oriented
- Team building
- Coaching and mentoring
- Employee motivation
Accomplishments
- 2019 recipient of the D Magazine Nursing Service of Excellence Award
- Sono-site certified
Degree
BSN, RN
Timeline
Weekend Supervisor
Springtown Park Rehabilitation and Care Center
07.2024 - Current
Senior Clinical Coding Nurse Consultant
Optum
10.2020 - Current
Staff Nurse
Baylor Scott & White
12.2019 - 10.2020
Staff Nurse, Progressive Care Unit
Texas Health Huguley Fort Worth South
08.2014 - 12.2019
Charge Nurse
Childress Regional Medical Center
12.2011 - 08.2014
Registered Nurse
Texas Health Hugley
02.2011 - 08.2011
Home Health RN Case Manager
Outreach Health Services
12.2009 - 02.2011
Home Health RN Case Manager
North Texas Home Health
08.2009 - 12.2009
Registered Nurse
Texas Health Huguley Hospital
10.2008 - 08.2009
Home Health RN Case Manager
Exceptional Home Health
04.2007 - 08.2008
Registered Nurse
Jackson County Memorial Hospital
12.2006 - 04.2007
Registered Nurse
Wilbarger General Hospital
05.2006 - 12.2006
Mental Health Worker
North Texas State Hospital
08.1997 - 05.2006
Bachelor of Science - Nursing
Western Governors University
Associate Degree - Nursing
Vernon College
Master of Science - Nursing Leadership and Management
Western Governors University
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