Shaletha PETERSON
Customer service,
Fort Worth,TX
Summary
I’m a great mother of 13 children, I came from a big family, I’m a hard worker , very dedicated to what I do, I’m a positive influencer, anything is possible , I’m a fast learner, I’m patient and understandable, very outgoing, very hands on with anything , I love to read, I’m a people’s person love to experience new things and not afraid to accomplish my goals , attend church ,very spiritual
Overview
17
17
years of professional experience
Work History
Teacher
Daycare Closed Life Church Daycare
Dallas, TX
09.2018 - 06.2022
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
Census Enumerator
Census Bureau
Dallas, TX
04.2020 - 07.2021
- Provided guidance and support to participants regarding the completion of forms.
- Prepared reports on progress made in completing enumeration activities in assigned territory.
- Adapted quickly to changing conditions in order to meet tight deadlines.
Mail Handler
UPS Customer Center
Dallas, TX
06.2017 - 06.2021
- Operated various machines such as scales, pallet jacks, forklifts.
- Sorted incoming mail for delivery to the appropriate departments or individuals.
- Loaded trays of envelopes into automated sorting machines.
Customer Service Representative
Department Of Education
Dallas, TX
01.2005 - 06.2007
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
GED -
Everest College
Arlington, TX01-2005
Skills
- Classroom Instruction
- Group Instruction
- Student Engagement
- Small Group Instruction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Census Enumerator
Census Bureau
04.2020 - 07.2021
Teacher
Daycare Closed Life Church Daycare
09.2018 - 06.2022
Mail Handler
UPS Customer Center
06.2017 - 06.2021
Customer Service Representative
Department Of Education
01.2005 - 06.2007
GED -
Everest College
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