Member Service Representative
Infit Studio Inc
New York, NY
06.2023 - 08.2023
- Assisted members with inquiries and account issues to ensure exceptional service quality.
- Processed membership applications and renewals efficiently, enhancing customer satisfaction.
- Collaborated with team members to maintain accurate member records in CRM system.
- Educated new members on facility usage and available services to promote engagement.
- Maintained cleanliness and organization of reception area to create welcoming environment.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.