Proficient phlebotomist recognized for strong communication and teamwork skills. Experienced in maintaining accurate patient records and enhancing patient experiences through empathetic interactions during blood collection.
Overview
10
10
years of professional experience
Work History
Costumer Service
Amazon
Houston, TX
02.2023 - 05.2024
Enhanced customer service through social media, addressing queries and concerns.
Provided exceptional customer service, addressing concerns and explaining repair processes.
Managed food resources, memorized orders, and coordinated customer service.
Expanded business clientele through professional networking and exceptional customer service.
Provided quality customer service to earn satisfaction ratings of [Number]%.
Delivered exceptional customer service, addressing concerns with empathy and professionalism.
Kelly Services
Data Entry/ Admin
Houston, TX
06.2024 - 10.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Phlebotomist
Principle Health Systems
Houston, TX
11.2024 - 09.2025
Educated patients on procedures, addressing concerns to facilitate comfort during blood collection.
Followed established quality control measures to maintain accuracy in sample handling.
Engaged in ongoing training to enhance skills in phlebotomy techniques and best practices.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained accurate patient records and documentation to ensure compliance with health regulations.
Collected blood samples using phlebotomy techniques while ensuring patient comfort and safety.
Coordinated with healthcare providers to schedule appointments and optimize workflow efficiency.
Ensured proper handling and transportation of specimens to maintain integrity for lab testing.
Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
Phlebotomist
Clinical Pathology Laboratory
Huntsville, TX
10.2025 - Current
Performed blood draws and specimen collection with adherence to safety protocols.
Maintained accurate patient records and documentation for lab processing.
Assisted in inventory management of supplies and equipment necessary for phlebotomy procedures.
Collaborated with healthcare teams to ensure timely processing of specimens.
Utilized laboratory information systems for data entry and tracking of specimens.
Centrifuged blood samples as outlined in clinical protocols.