SHALEY TRANG LE
Nonprofit Project Management and Development
Irving,TX
Summary
A motivated, creative, knowledgeable, mindful practitioner, widow, and entrepreneur with diverse experiences and skills, including skill such as empathy; experience in leadership, management, team-building, problem-solving, customer service, sales, project development. Understand the importance of building customer relationships and meeting their needs. Strong communication and interpersonal skills for providing superior customer service. Solid drive to succeed, and willingness to go the extra mile to ensure quality services to every customer and customer. A personal journey leads to understanding the importance of gratitude, peace, love, and kindness. Dedicated to spreading these values to both the community and the world. Collaboration, multitasking, and leadership abilities will be an asset to any company looking to achieve its goals.
Overview
26
26
years of professional experience
2
2
Language
Work History
Nonprofit Project Management and Development
Plum Village Monastery
02.2023 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Planned, managed and oversaw volunteers during meditation retreat and fundraising events.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Remote Notary & Loan Signing Agent
Shandora LLC
02.2022 - Current
- Prepare closing documents and meet clients in person to sign their documents.
- Provided mobile notary services for increased convenience to clients needing efficient loan signing support at various locations.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific timeframes.
Amazon FBA & Walmart WFS Seller
Shandora LLC
10.2018 - Current
- Promote and maintain knowledge of beauty, anti-aging skincare, haircare, and natural health supplements
- Manage current sales pricing and manufacturer events and promotions
- Drive sales and products by applying a proactive nature, knowledge of customer preferences, and active listening skills
- Maintain high feedback ratings from customers by responding quickly to questions and problems
- Cultivate strategic customer relationships, evaluate needs and opportunities within customer accounts, and negotiate to gain sales commitments.
Network Marketer
Shop.com & Naturally Plus USA (NPUSA)
09.2009 - 12.2018
- Built business partners and sales teams in US, Singapore, Japan, and Vietnam
- Worked with business partners and sales team to implement Anti-aging and Wellness products in salons, spas, and health professions.
- Promoted, launched, and offered training in Anti-aging and Skin Wellness events
- Oversee and lead the sales team in the US, Singapore, and Japan to implement anti-aging skincare and wellness products for salon, spa, healthcare, and beauty professionals.
Spa & Salon Owner
Shandora Salon & Spa
09.2007 - 05.2016
- Designed and built a 7,000-square-foot salon and spa with 24 suites from scratch
- Managed employees, tenants, and entire sales team
- Strategically planning and launching new products and services while ensuring customer satisfaction
- Oversee and provide leadership to the sales team
- Anti-aging skincare product trainer and educator
- Promoted, trained, educated, and prepared for product launch with the sales team to drive the sale of anti-aging skincare products and natural supplements
- Oversee and lead the sales team to implement wellness products for salon, spa, healthcare, and beauty professionals
- Anti-aging skincare product trainer and educator
- Developed business from the ground up and prepared records and operations for a smooth handover to new owners
- Designed and worked with website designers to build a salon and spa website
- Specialized in anti-aging facial treatments
- Promoted and marketed business on social media platforms to maximize brand identity and generate revenue
- Managed operations budgeting, accounts payable and accounts receivable, and payroll
- Kept records for production, inventory, income, and expenses
- Resolved issues quickly and quick decision making
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability
- Reconciled daily sales, prepared bank deposits, and assessed financial transaction reports
- Managed 26 tenants and established good relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
- Interviewed, trained, and supervised tenants and employees.
Real Estate Investor | Loan Officer | Property Management
01.2001 - 01.2016
- Purchased, Flipped properties and land
- Generated mortgage loan
- Managed tenants and rental properties.
Programmer
Guaranty Bank
06.1998 - 07.2001
- Developed front-end website and designed logo to strengthen company brand and identity.
Education
MARKETING COURSE - Marketing
University of Texas in Dallas
Dallas, TX12.2018
BACHELOR OF SCIENCE IN INFORMATION SYSTEM - Information Technology Project Management
University of Texas in Arlington
Texas 01.1998
BIOLOGY MAJOR - Biology
Texas Women’s University
Denton, TX01.1994
Skills
Amazon FBA Walmart WFS
Entrepreneurship
Leadership
Empathy
Management
Communication
Quick Problem-Solving
Team Building
Delivering Presentation
Strategic Planning
Detail-oriented
Analysis
E-commerce
Retail Sales
Event Planner and Coordinator
Anti-aging and Skin Wellness Trainer
Establishing and maintaining Customer, Client, and Vendor relations
Online and offline Marketing Strategies
Event Management
Microsoft Excel
PowerPoint
DaVinci Resolve Studio
Canvas
Fundraising
Upselling and Cross-selling strategies
Public Speaking Radio Host
Products Knowledge
- Shiseido
- Cle de Peau
- Bio-Performance
- WHOO
- Obagi
- NeoCutis
- Dermalogica
- SkinMedia
- Revision Cosmetics
- Beverly Hills MD
- Moroccanoil
- Kevin Murphy
- Murad
- Valentino
- Mac
- Shop.com & NPUSA Japenese Anti-aging & Wellness products.
Community Services Volunteer
- Member of Mind Valley
- Member of the Vietnamese Culture & Science Association
- Volunteer for Federal Bureau of Investigation
- Volunteer for the Voice of Vietnamese Americans 1600AM Host (VVA 1600 AM)
- Youth Leadership Development Coach (Len Duong.org)
- Plum Village / Lang Mai
- Quang Chieu & Huong Dao Temples
- Vietnamese Martyrs Catholic Church
- DFW Vietnamese Community
- Director of Development and Marketing Institute For Civic Online Education
- Asian Chamber of Commerce in Southlake
Licenses Certifications Training
- Esthetician License
- Obagi Certification
- NeoCutis
- SkinMedia
- Nail Technician License
- Antiaging and Wellness Coach
- Eyelash Extension Certification
- Permanent Makeup Certification
- Makeup Artist Certification
Timeline
Nonprofit Project Management and Development
Plum Village Monastery
02.2023 - Current
Remote Notary & Loan Signing Agent
Shandora LLC
02.2022 - Current
Amazon FBA & Walmart WFS Seller
Shandora LLC
10.2018 - Current
Network Marketer
Shop.com & Naturally Plus USA (NPUSA)
09.2009 - 12.2018
Spa & Salon Owner
Shandora Salon & Spa
09.2007 - 05.2016
Real Estate Investor | Loan Officer | Property Management
01.2001 - 01.2016
Programmer
Guaranty Bank
06.1998 - 07.2001
MARKETING COURSE - Marketing
University of Texas in Dallas
BACHELOR OF SCIENCE IN INFORMATION SYSTEM - Information Technology Project Management
University of Texas in Arlington
BIOLOGY MAJOR - Biology
Texas Women’s University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Esthetician License
Nail Technician License
Wellness Coach
Anti-Aging & Skin Wellness Trainer
Obagi Training Certification
Revision Certification
NeoCutis Certification
Eyelash Extension
Permanent Makeup Artist
Makeup Artist
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