Shalia Campbell
Monroe,GA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Pharmacy Buyer/ Prescription Assistance Coordinato
Piedmont Clay Community Care Clinic
Athens, GA
10.2020 - Current
- -Assist uninsured patients with getting medications through the company for a yearly enrollment. With no cost to the patient.
- -Assist with phone calls related to the patient needing refills on their enrolled medications.
- - Helping provided free trial cards from the medication companies. Or the co-payment cards that can go along with patient's insurance.
- -Assist with providing patients with free samples of medications.
- - Assist with filling out applications for uninsured patients from start to finish.
- -Working closely with doctors, nurses, medical assistances, and social workers to provide the best care for patients.
- - In charge of the prescription assistance program for two different locations.
Certified Pharmacy Technician
Piedmont Athens Regional Medical Center
Athens,GA
10.2020 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Certified Pharmacy Technician
Walmart Pharmacy
Monroe, GA
08.2008 - 10.2020
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Pharmacy Technician
St. Mary's Hospital
Athens, GA
06.2020 - 09.2020
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician
Nephron Pharmacy
Lawrenceville, GA
09.2019 - 04.2020
- Counted, measured and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Education
Associate of Applied Science -
Georgia Perimeter College
Covington, GA 08.2007 - 05.2008
Bachelor of Science -
Georgia Gwinnett College
Lawrenceville, GA 08.2011 - 05.2012
High School Diploma -
Monroe Area Comphensive High School
Monroe, GA06.2001
Skills
- Pharmaceutical knowledge
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Customer Service
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Reliability
- Effective Communication
- Adaptability and Flexibility
- Professionalism
- Goal Setting
- Presentation Skills
Accomplishments
-Being an active Safety Coach for 3 & 1/2 years. (Attending monthly meetings, making sure my department is following the safety guidelines. Giving feedback and ways to improve areas for our patients/ co-workers safety) 2021-Present
- The Director's Award ( Becoming the first pharmacist technician to achieve this award) 2022
-Receiving a 360-Promise Award Nomination 2024
-Created yearly Homeless Drive 2023-Present
- Training new Hires/ Pharmacy Interns/ Students 2020-Present
- Being apart of the interviewing process 2020-Present
(Coming up with the questions and deciding who will be hired)
-Working at two different locations of clinics. Keeping up with the patient's applications, and general needs/ concerns. Also, office workflow.
Certification
-Certified Pharmacist Technician 2012-Present
-Certified in CPR 2023-Present
I love reading books, spending time with family, a passion for decorating, enjoy cooking.
I enjoy reading books. Love spending time with my family any chance I get. Decorating is a passion of mine putting different looks together and making if feel cozy and welcoming. Cooking old recipes and trying out new ones and the meal coming out well makes me happy.
Timeline
Pharmacy Buyer/ Prescription Assistance Coordinato
Piedmont Clay Community Care Clinic
10.2020 - Current
Certified Pharmacy Technician
Piedmont Athens Regional Medical Center
10.2020 - Current
Certified Pharmacy Technician
St. Mary's Hospital
06.2020 - 09.2020
Certified Pharmacy Technician
Nephron Pharmacy
09.2019 - 04.2020
Bachelor of Science -
Georgia Gwinnett College
08.2011 - 05.2012
Certified Pharmacy Technician
Walmart Pharmacy
08.2008 - 10.2020
Associate of Applied Science -
Georgia Perimeter College
08.2007 - 05.2008
High School Diploma -
Monroe Area Comphensive High School