Jennifer Van Hoff
Certified Pharmacy Technician
Mesa,AZ
Summary
Accomplished Pharmacy Buyer at Providence Willamette Falls Hospital, adept in Supply Chain Management and demonstrating exceptional adaptability. Streamlined workflows, achieving significant efficiency improvements. Excelled in maintaining rigorous quality assurance, fostering strong relationships, and ensuring regulatory compliance. Proven track record in enhancing pharmacy operations through innovative solutions and continuous professional development. Detail-oriented professional with a background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize profits. Considered valuable asset to any team.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pharmacy Buyer
Providence Willamette Falls Hospital
11.2020 - 04.2024
- Implemented quality assurance measures for incoming shipments, ensuring all medications met organizational standards before distribution to patients.
- Developed strong relationships with 503B representatives, staying informed on industry trends and new product offerings.
- Streamlined order processing by developing efficient workflows, reducing turnaround times for medication orders. Just in time ordering.
- Maintained detailed records of all transactions, providing a clear audit trail for regulatory compliance purposes.
- 340B university/Apexus certified. Turnkey/SpendMend prepardness. MacroHelix. Pyxis. Trulla. Genesis. RxID consignment/expirations/replacement of unused Activase & TNKase
- Managed and maintained purchase orders and invoices.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Analyzed historical usage data to forecast future demand accurately, preventing stockouts and overstock situations.
- Coordinated returns of expired or damaged medications according to established protocols, minimizing financial losses for the organization.
- Participated in continuing education opportunities to stay current on best practices in pharmaceutical procurement and inventory management.
- Worked closely with other departments within the organization to address supply chain issues or concerns promptly.
- Ensured adherence to federal regulations governing pharmaceutical procurement processes, such as DEA requirements or FDA guidelines for controlled substances handling procedures. CSOS certificate/ordering.
- Provided support during pharmacy inspections by presenting organized documentation of purchasing processes and inventory controls.
- Reduced medication waste by closely monitoring stock levels and coordinating timely purchases to maintain optimal inventory levels.
- Assisted in the implementation of new pharmacy software systems, leading to increased efficiency in order processing and inventory management.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Built all our new pyxis machines. Trained Physicians, nursing and other pharmacy staff on how to use them.
Certified IV Pharmacy Technician
Providence Willamette Falls Hospital
11.2014 - 04.2024
- Assisted in the training of new pharmacy technicians, ensuring competency in all aspects of the role.
- Reduced medication errors by diligently verifying prescription information and dosage calculations.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Actively participated in hospital committees focused on enhancing patient safety through continuous performance improvement efforts.
- Performed critical medication reconciliations upon patient admission and discharge to minimize adverse drug events associated with transitions of care.
- Played pivotal role in emergency response efforts by ensuring prompt and accurate distribution of medications during critical situations.
- Cultivated supportive and educational environment for pharmacy interns, guiding them through practical, hands-on training experiences.
Certified IV Pharmacy Technician
Select Speciality Hospital
11.2011 - 06.2014
- Worked closely with pharmacists to review patient profiles for medication appropriateness, ensuring safe and effective therapy for all patients receiving IV medications.
- Maintained a clean and safe environment within the IV room through regular cleaning schedules and adherence to USP 797 guidelines. (now USP 800)
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician IV & Pyxis
Banner Baywood Medical Center
11.2011 - 06.2012
- Answered incoming phone calls and addressed questions from healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted, measured and compounded medications following standard procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Certified Pharmacy Technician
Kaiser Sunnyside Medical Center
08.2007 - 08.2011
- Counted and labeled prescriptions with correct item and quantity.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Facilitated the procurement process for special order medications to ensure timely delivery for patients in need.
- Coordinated medication therapy management services alongside pharmacists to optimize patient outcomes.
- Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
Pharmacy Technician Instructor
Cambridge College
09.2006 - 11.2007
- Advised students on academic and career-related matters, helping them make informed decisions about their future paths.
- Mentored new pharmacy technician instructors on best teaching practices, contributing to their professional growth and success within the program.
- Implemented effective classroom management strategies to maintain a conducive learning environment for all students.
- Established open lines of communication with students through regular office hours, email correspondence, and one-on-one meetings as needed.
- Designed engaging instructional materials including presentations, handouts, activities, quizzes, and exams tailored to diverse learning styles.
- Developed strong relationships with local pharmacies to arrange job shadowing experiences for students, enhancing their understanding of the profession.
- Evaluated students' competencies through written assignments and examinations.
Pharmacy Technician
Walgreens
08.2001 - 11.2007
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
High School Diploma -
Sandy High School
Sandy, OR06-2003
Skills
- Pharmaceutical knowledge
- Pharmacist support
- Supply Chain Management
- Cost Analysis
- Medication Dispensing
- Medication Therapy Management
- Sterile technique
- Multitasking
- Critical Thinking
- Adaptability and Flexibility
- Pharmacy and customer records management
- Quality Assurance
Certification
- Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
- Certified Compounded Sterile Preparation Technician (CSPT) - Pharmacy Technician Certification Board (PTCB).
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) in OR & AZ
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
4-day work weekPaid sick leaveWork from home optionPaid time offFlexible work hoursCareer advancementPersonal development programsHealthcare benefitsCompany CultureWork-life balance401k matchTeam Building / Company RetreatsStock Options / Equity / Profit SharingTimeline
Pharmacy Buyer
Providence Willamette Falls Hospital
11.2020 - 04.2024
Certified IV Pharmacy Technician
Providence Willamette Falls Hospital
11.2014 - 04.2024
Certified IV Pharmacy Technician
Select Speciality Hospital
11.2011 - 06.2014
Pharmacy Technician IV & Pyxis
Banner Baywood Medical Center
11.2011 - 06.2012
Certified Pharmacy Technician
Kaiser Sunnyside Medical Center
08.2007 - 08.2011
Pharmacy Technician Instructor
Cambridge College
09.2006 - 11.2007
Pharmacy Technician
Walgreens
08.2001 - 11.2007
High School Diploma -
Sandy High School
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