Shalice Kessai
Winter Haven,FL
Summary
Dynamic professional with a strong work ethic and exceptional time management skills, previously at UPS. Proven track record in team leadership and operational efficiency, enhancing performance through constructive feedback. Adept at multitasking and organization, consistently achieving project deadlines while fostering a positive work environment and delivering outstanding customer service.
Overview
7
7
years of professional experience
Work History
Personal Assistant/Paraprofessional
Hardee County Schools
08.2022 - 05.2023
- Maintained appropriate filing of personal and professional documentation.
- Accomplished project deadlines by assisting with task completion whenever required.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
Assistant Hub Supervisor
United Parcel Service, UPS
08.2021 - 07.2022
- Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
- Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
- Ensured all shipments were dispatched on time while maintaining strict compliance with shipping regulations and guidelines.
Assistant Store Manager
Pak-n-ship Of Swfl
11.2015 - 05.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
Associate of Arts - General
South Florida State College
Avon Park, FLSkills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
Timeline
Personal Assistant/Paraprofessional
Hardee County Schools
08.2022 - 05.2023
Assistant Hub Supervisor
United Parcel Service, UPS
08.2021 - 07.2022
Assistant Store Manager
Pak-n-ship Of Swfl
11.2015 - 05.2021
Associate of Arts - General
South Florida State College
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