Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shalini Nareddy

Summary

Site Reliability Engineer with over 8 years of experience in enhancing system scalability and reliability within cloud-native environments. Expertise in automating infrastructure and monitoring critical services to ensure optimal performance. Proficient in utilizing tools such as Kubernetes, Prometheus, Terraform, and CI/CD pipelines for efficient incident response.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Site Reliability Engineer

Oracle
Austin, TX
02.2022 - Current

Workflow

  • Successfully completed the WOO migration to WFaaS, enabling direct customer onboarding to Oracle data planes in new regions, and eliminating future KaaS-to-Oracle migration efforts.
  • Implemented Tartan patching to automate manual patching processes, integrating with the CIO’s os-updater and monthly snapshot methods, alongside the ODO System Updater base application, triggered via automated Shepherd deployments.
  • Implemented parallel phases deployment within a single release, eliminating the need for separate release links, and transitioning away from sequentially linked Shepherd phases, significantly reducing manual effort.
  • Led monthly deployments, streamlining operations by reducing manual steps in the configuration management (CM) process.
  • Provided on-call support as both the primary and secondary responder, diagnosing and resolving production issues.

Email-Delivery

  • Improved service testability by addressing slow cycle times in end-to-end Region Build Test Loops, which traditionally rebuilt regions from scratch by bootstrapping services via dependency graphs.
  • Configured DNS, routed services, and provisioned load balancers to support multiple email-related projects, including email opens and click tracking.
  • Executed disaster recovery procedures as part of security compliance initiatives to ensure infrastructure resilience and data integrity.
  • Automated region rebuild process as part of ToRB activities to validate infrastructure and application release readiness.
  • Developed Python utilities to eliminate manual steps in destroying and recreating nodes, streamlining the region bootstrap workflow.
  • Acted as the primary and secondary on-call engineer, troubleshooting and resolving customer-facing issues, while managing critical region build challenges to maintain system stability.

.

Site Reliability Engineer

MasterCard
St.Louis, MO
01.2021 - 02.2022
  • Developed and maintained enterprise-wide Jenkins pipelines using Groovy, standardizing CI/CD practices and accelerating application delivery across multiple teams.
  • Served as the go-to expert for Jenkins support, resolving user tickets, optimizing pipeline performance, and enforcing pipeline-as-code standards using scripted pipelines.
  • Deployed and managed containerized microservices in Kubernetes, leveraging Helm charts, RBAC, and autoscaling to ensure reliability, security, and scalability of services.
  • Collaborated with development and SRE teams to migrate applications from PCF to Kubernetes, improving flexibility, performance, and cost efficiency.
  • Supported and scaled mission-critical applications in Pivotal Cloud Foundry (PCF), managing service bindings, environment configurations, and zero-downtime deployments.
  • Collaborated cross-functionally to drive operational excellence across both Kubernetes and PCF environments, integrating monitoring tools and automating rollout strategies to reduce incident rates.

Cloud DevOps Engineer

Nationwide
Scottsdale, AZ
01.2018 - 12.2020

Azure

  • Planned and executed the migration of on-premises insurance systems to Microsoft Azure, ensuring high availability and compliance with regulatory standards such as HIPAA and SOC 2, critical for sensitive policyholder data.
  • Automated the provisioning of cloud infrastructure using ARM templates, Terraform, and Ansible, reducing deployment times for claims and underwriting platforms by over 50%.
  • Designed secure and scalable virtual networks, NSGs, and User Defined Routes to meet strict security policies while supporting core business operations like premium processing, agent portals, and customer self-service tools.
  • Implemented and maintained monitoring, logging, and alerting using Azure Monitor, Log Analytics, and Application Insights, enabling real-time visibility and rapid incident resolution for customer-facing applications.
  • Partnered with compliance and DevOps teams to integrate PowerShell-based scripts and Azure governance controls, ensuring the infrastructure met internal risk and audit requirements during quarterly audits and platform upgrades.

AWS Cloud Engineer

  • Designed and implemented end-to-end CI/CD pipelines using AWS CodePipeline, integrating CodeCommit, CodeBuild, CodeDeploy, and CloudFormation to automate application build, test, and deployment workflows across Dev, QA, and Prod environments.
  • Enabled zero-downtime deployments for containerized microservices by orchestrating Blue/Green and Rolling deployments using ECS, Lambda, and Elastic Beanstalk, integrated with CodePipeline.
  • Created custom approval stages and integrated security scanning tools within pipelines to ensure governance, compliance, and early detection of vulnerabilities before production release.
  • Used CloudWatch Events, SNS, and Lambda triggers within pipelines to automate notifications, logging, and rollback mechanisms, improving deployment visibility and reliability.
  • Reduced deployment time by 40% and minimized manual errors by automating infrastructure provisioning and application deployment using CodePipeline, in conjunction with Terraform, Ansible, and CloudFormation.

DevOps Engineer

Autodesk
San Francisco, CA
04.2017 - 12.2017
  • Designed and maintained CI/CD pipelines using Jenkins and GitLab CI, enabling automated and efficient deployment of Autodesk’s design tools and reducing manual intervention in the release process.
  • Automated infrastructure provisioning and management using Terraform, ensuring scalable and reliable cloud infrastructure for Autodesk’s engineering platforms across multi-cloud environments.
  • Integrated Docker containers into the development lifecycle, ensuring consistent environments, enabling faster deployments, and optimizing resource utilization for Autodesk’s software tools.
  • Developed custom Ansible playbooks for configuration management and automation of critical tasks, improving deployment efficiency and reducing operational overhead for Autodesk’s cloud applications.
  • Implemented robust security practices by defining and managing IAM roles and policies, ensuring secure access controls for the infrastructure and protecting Autodesk’s sensitive data.

DevOps Engineer

Starbucks
Seattle, WA
04.2016 - 03.2017
  • Developed and maintained automated release pipelines with Jenkins, GitLab CI, and Bitbucket Pipelines, ensuring fast, consistent, and reliable deployments for e-commerce and mobile applications.
  • Utilized Chef for infrastructure automation and configuration management, enhancing deployment efficiency and ensuring consistent environments across development, testing, and production.
  • Spearheaded the release management process, coordinating between development, operations, and QA teams to guarantee smooth and timely releases of customer-facing applications.
  • Collaborated with teams to troubleshoot and resolve CI/CD pipeline failures, optimizing build, test, and deployment processes, and reducing downtime for mission-critical services.
  • Implemented and enforced robust security policies using IAM roles to ensure secure access control across environments and protect sensitive customer data.

Skills

  • Operational oversight
  • Kubernetes management
  • Linux system administration
  • Configuration control
  • Cloud infrastructure
  • Monitoring and alerting

Certification

AWS Solution Architect

Timeline

Senior Site Reliability Engineer

Oracle
02.2022 - Current

Site Reliability Engineer

MasterCard
01.2021 - 02.2022

Cloud DevOps Engineer

Nationwide
01.2018 - 12.2020

DevOps Engineer

Autodesk
04.2017 - 12.2017

DevOps Engineer

Starbucks
04.2016 - 03.2017
Shalini Nareddy