Summary
Overview
Work History
Education
Skills
Timeline
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Shalisa Buchanan

Orlando

Summary

Experienced professional with abilities to contribute significantly to the growth and success of your organization. Seeking a position to utilize these skills.


Overview

21
21
years of professional experience

Work History

Supervisor

Prospect
04.2018 - 05.2024
  • Managed cleaning crew schedules to optimize efficiency and meet flight turnaround times.
  • Led and assigned tasks to a team of cabin cleaners, provided training and performance feedback to maintain high cleaning standards
  • Addressed any concerns regarding cabin cleanliness raised by passengers or flight crew.
  • Conducted regular inspections of cleaned aircraft cabins to ensure all areas were properly cleaned and sanitized, adhering to company quality standards.
  • Maintained records of cleaning activities, identified and addressed any issues.

Server/Cashier

Pollo Tropical
08.2007 - 02.2008
  • Greeted customers promptly, took orders accurately, answered questions about the menu, and ensured a positive dining experience.
  • Prepared a variety of menu items including grilled chicken, rice, sides, and sauces following established recipes and quality standards.
  • Accurately operated the point-of-sale system, processed payments, provided change, and followed cash handling procedures.
  • Adhered to proper food handling and sanitation practices, including food storage, temperature monitoring, and cleaning procedures.
  • Collaborated effectively with other crew members to ensure smooth operations and meet customer needs.

Day Care Assistant

Kidz College
06.2006 - 08.2007
  • Provided a safe, nurturing, and stimulating environment for children of various ages.
  • Provided a safe, nurturing, and stimulating environment for children of various ages.
  • Implemented age-appropriate educational and recreational activities to promote physical, emotional, and social development.
  • Maintained cleanliness and organization in the classroom.
  • Communicated effectively with parents about their child's progress and needs.
  • Ensured adherence to health and safety guidelines.

Waitress

Johnny River’s Bar and Restaurant
08.2004 - 12.2004


  • Greeted and seated customers promptly, ensuring a welcoming and friendly atmosphere.
  • Delivered orders to customers in a timely manner, ensuring all items were correct and met quality standards.
  • Assisted in preparing tables, including setting up and removing tableware and maintaining cleanliness.
  • Processed payments, provided change, and followed cash handling procedures.
  • Addressed customer concerns and resolved issues to ensure a positive dining experience.
  • Maintained knowledge of restaurant policies, promotions, and special events.

Sales Representative/Clerk

Shoe Zone
07.2003 - 06.2004
  • Greeted customers, actively listened to their needs, and provided personalized recommendations.
  • Understood different shoe styles, brands, sizing, and features to advise customers effectively.
  • Stocked shelves, checked stock levels, and managed merchandise displays.
  • Operated point-of-sale systems, processed payments, handled returns.

Education

High School Diploma -

Olympic High School
Orlando, FL
05.2003

Skills

  • Customer service
  • Safety and security
  • Performance management
  • Employee relations
  • Prioritization and assignment of work
  • Problem solving
  • Conflict resolution
  • Multitasking
  • Time management
  • Ability to work under pressure
  • Positive attitude
  • Teamwork
  • Attention to detail
  • Basic math skills

Timeline

Supervisor

Prospect
04.2018 - 05.2024

Server/Cashier

Pollo Tropical
08.2007 - 02.2008

Day Care Assistant

Kidz College
06.2006 - 08.2007

Waitress

Johnny River’s Bar and Restaurant
08.2004 - 12.2004

Sales Representative/Clerk

Shoe Zone
07.2003 - 06.2004

High School Diploma -

Olympic High School

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Shalisa Buchanan