Shalisa Hart
Indianhead,MD
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Results-driven and resilient in developing teams while improving processes and increasing productivity. Proficient in regulatory research, adept at creating and maintaining organizational charts, and well-versed in classification standards. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
17
17
years of professional experience
Work History
Operations Administrative Assistant
Curative Inc
04.2022 - 01.2024
- Developed financial reports, including budget, forecast, and profit and loss statements, leading to a 10% reduction in annual expenses
- Enhanced quality control protocols, achieving a notable decrease in project errors and an increase in customer satisfaction
- Conducted comprehensive risk assessments to preemptively mitigate job site hazards, ensuring a safer working environment
- Directed recruitment strategies, successfully onboarding high-caliber field operations personnel who enhanced team performance.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Gather and compile background data for budget preparation of all organizational funds collect reviews, and develop estimates based on past experiences and anticipated needs and consultation with organization.
Administrative Officer
Curative Inc
02.2019 - 04.2022
- Boosted customer satisfaction by 25% through meticulous quality assurance and efficient management of medical supplies and inventory
- Perform administrative and/or program support work, such as planning, research, analysis, writing, correspondence control, communications, and/or liaison.
- Establish and maintain accountability records for funds control, initiating and implementing new techniques where appropriate, to streamline record keeping and data retrieval.
- Supported project managers with administrative tasks including data entry, file organization, research support services as needed throughout various stages of project cycles.
- Communicate to ensure procedures, policies, and alternatives; obtain information about operations and needs; coordinate personnel management activities with PMOD and/or OHR and OEEMA
Applied Behavior Analysis Technician
BEYOND THE BASICS ABA
09.2018 - 11.2020
- Observed and recorded behavioral patterns, compiling data and supporting documentation to facilitate accurate analysis and treatment plans
- Delivered individual psychotherapy sessions informed by sound understanding of psychopathology and clinical methodologies
- Executed Functional Behavior Assessments to ascertain underlying causes of difficult behaviors and applied behavioral intervention programs effectively.
- Reduced challenging behaviors in clients by employing behavior modification techniques, such as reinforcement and extinction.
Educational Trainer
JBAB Child Development Center I
07.2007 - 03.2017
- Designed and implemented a comprehensive training program, including creation of course catalogs and associated materials, to meet client needs effectively
- Provided administrative support through meticulous file organization, report generation, and appointment scheduling, enhancing overall team productivity
- Used spreadsheets to design training for all employees/ new hires ensuring increase of company retention and productivity rates 30%.
Education
Associate of Applied Science - Medical Assistant
Career Technical Institute
Washington DcSkills
- File Organization
- Policy Enforcement
- Budget Formulation
- Financial Management
- Multitasking and Time Management
- Documentation /Office Administration
- Research and Analysis
- Microsoft Office Proficiency
- Excel Spreadsheets
- Meticulous Attention To Detail
- Human Resources Support
- Data Entry
Timeline
Operations Administrative Assistant
Curative Inc
04.2022 - 01.2024
Administrative Officer
Curative Inc
02.2019 - 04.2022
Applied Behavior Analysis Technician
BEYOND THE BASICS ABA
09.2018 - 11.2020
Educational Trainer
JBAB Child Development Center I
07.2007 - 03.2017
Associate of Applied Science - Medical Assistant
Career Technical Institute
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