SHALISA MEDLOCK
Inpatient Coder
Denton,TX
Summary
Experienced Collections Specialist bringing 15-years of success in Revenue Cycle & Collections positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Billing/Collections
Home Care Home
04.2020 - Current
- Monitored accounts for compliance with established payment plans and flagged non-compliances
- Researched, analyzed and settled 30-40 disputes per day
- Researched accounts and completed due diligence to resolve collection problems
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
Aveanna Healthcare Payer Collections/Denials
07.2019 - 04.2020
- Reviewed, research and resolve coding issues
- Contacted payers regarding appeals and reimbursement
- Knowledge of carrier specific claims
- Made necessary adjustments as required by plan reimbursement
- Resubmitted Corrected claims
- Uploaded batches for billing
New Patient Scheduler
Advanced Pain Solutions
09.2018 - 07.2019
- Verified insurance by phone and online
- Coordinate patient files for provider review
- Ran Daily patient Stat reports
- Schedule patients via E-Clinicals
Denials Specialist II
University of Texas Southwestern Medical Center Clinical
12.2016 - 09.2018
- Review, research and resolve coding issues
- Contact payers regarding reimbursement
- Knowledge of carrier specific claims
- Full Revenue Cycle Billing
Education
Billing & Coding Diploma - Medical Insurance Coding
Bryan & Stratton University
New York, NY03.2022
Skills
- Medical Billing and Collections
- Filing Appeals
- Account Adjustment
- Vital Signs Measurement
- Patient Relations
- Collection Processes
- Word Processing
- Diagnostic Codes
- Organizational Skills
- Accounts Payable and Accounts Receivable
- Account Resolutions
- Patient Account Reviews
Certification
- Certified Certified Coding Associate Certificate, AHIMA - 3/2022
Timeline
Billing/Collections
Home Care Home
04.2020 - Current
Aveanna Healthcare Payer Collections/Denials
07.2019 - 04.2020
New Patient Scheduler
Advanced Pain Solutions
09.2018 - 07.2019
Denials Specialist II
University of Texas Southwestern Medical Center Clinical
12.2016 - 09.2018
Billing & Coding Diploma - Medical Insurance Coding
Bryan & Stratton University
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