Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Pack

Logan,OH

Summary

10 years experience in dispatching ambulance and wheelchair trucks. Scheduling over 50 employees daily. Training of new dispatchers. Call taking for emergengy trips. Taking appointments and scheduling them for future. trips.

Reviewing trips and collecting data and insurance needed to complete and bill trips.

Collecting payments and posting to patient's invoices.

Appealing trips that were denied by insuracne.


Overview

15
15
years of professional experience

Work History

Billing/Collections

Pro Care Medical TRansport..
06.2015 - 01.2023
  • Collected data and insurance for Patient billing..
  • Billed insurance, facilities or patient.
  • Appealed files that were denied
  • Collected payments and posted to patient's account.

Dispatcher

Pro Care Medical Transport
06.2015 - 01.2023
  • Directed dispatching, routing and tracking of ambulance and wheelchair vehicles for ER trips, doctor appointments, dialysis and discharge from hospitals to Extended Care Facilities or home.
  • Scheduled driver's for next day trips.
  • Answered phone and collected data for emergency trips and future appointments.
  • Collected reports from daily reports and review.

Education

High School Diploma -

Wayne High School
Wayne, WV

Diploma - Medical Assistant

Century College
Huntington, WV

Skills

Medical billing

Payment acceptance

New Hire Training

Patient relations

Denial appeals process

Updating customer accounts

Dispatching and tracking multiple vehichles

Timeline

Billing/Collections

Pro Care Medical TRansport..
06.2015 - 01.2023

Dispatcher

Pro Care Medical Transport
06.2015 - 01.2023

High School Diploma -

Wayne High School

Diploma - Medical Assistant

Century College

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Stephanie Pack