Shalivia Brown
Crossroads,TX
Summary
Motivated and results-driven trade school graduate seeking a challenging role as an Administration Assistant or Project Manager. Skilled in business strategy, data analysis, and project management. Strong experience in office operations, scheduling, reporting, and maintaining confidential information. Known for improving efficiency and supporting cross-functional teams.
Overview
7
7
years of professional experience
Work History
Administration Assistant
Integrity Health and Education
04.2023 - 09.2025
- - Managed daily office operations and maintained organized records.
- - Prepared and edited correspondence, reports, and presentations.
- - Supported visitors and acted as contact for clients.
- - Handled confidential information securely.
- - Performed data entry and maintained accurate databases.
- - Improved office procedures and workflow efficiency.
Customer Service Representative
TTEC
05.2022 - 04.2023
- - Resolved customer inquiries quickly and professionally.
- - Provided accurate solutions and ensured satisfaction.
- - Supported overall service quality goals.
Direct Service Worker
Landmark Nursing Home
07.2018 - 09.2020
- - Assisted individuals with disabilities and elderly residents.
- - Provided daily living support and companionship.
- - Maintained a safe and supportive care environment.
Education
Phlebotomy Technician - undefined
Integrity Health and Education
High School Diploma - undefined
Carroll High School
Business Administration
Bossier Parish Community College (BPCC)
06.2026
Skills
- Office administration
- Administrative support
- Data entry
- Word processing
Timeline
Administration Assistant
Integrity Health and Education
04.2023 - 09.2025
Customer Service Representative
TTEC
05.2022 - 04.2023
Direct Service Worker
Landmark Nursing Home
07.2018 - 09.2020
Phlebotomy Technician - undefined
Integrity Health and Education
High School Diploma - undefined
Carroll High School
Business Administration
Bossier Parish Community College (BPCC)