Shallen Pratt
Phoenix,AZ
Summary
Dynamic and detail-oriented professional poised to launch a career in the semiconductor industry, equipped with a robust foundation in management and a keen eye for detail. Possesses hands-on experience in leadership and problem-solving, thriving in fast-paced, high-tech environments. Committed to leveraging analytical skills, precision, and teamwork to drive innovative advancements in semiconductor technology while continuously enhancing technical expertise. Recognized for reliability, effective communication, and a proven track record of fostering team collaboration to achieve outstanding results.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Culver's Restaurant
01.2022 - 01.2025
- Conducted data entry tasks to track inventory levels and ensure accurate record-keeping
- Managed logistics for kitchen operations, including coordinating deliveries and optimizing supply chain efficiency
- Implemented standard operating procedures to streamline processes and improve overall operational effectiveness
- Collaborated with team members to ensure compliance with company standards and regulations
- Utilized strong organizational skills to maintain high levels of customer satisfaction and quality control
- Demonstrated leadership in overseeing inspections and ensuring adherence to safety protocols
Shift Supervisor
Del Taco
08.2021 - 12.2021
- Managed team to ensure efficient operations and customer satisfaction
- Passed health department inspections with flying colors
- Oversaw data entry and logistics processes
- Delivered orders promptly to meet company deadlines
- Demonstrated strong multitasking and prioritization skills
- Maintained a high level of organization and attention to detail
Housekeeping Supervisor
Motel 6 / Studio 6
03.2021 - 08.2021
- Trained and supervised [10] new employees on customer service training, including [5]-minute script recitation, conflict resolution, and data entry practice
- Developed relationships with [10] new staff members, and assisted [8] existing staff members in their career development
- Implemented logistics strategies to streamline operations and improve efficiency
- Conducted data entry tasks accurately and efficiently
- Provided exceptional customer service to ensure client satisfaction
- Managed and resolved customer complaints in a timely and professional manner
Freight Handler
Home Depot OCC
10.2020 - 03.2021
- Conducted data entry for tracking inventory and shipments
- Collaborated with logistics team to ensure efficient movement of goods
- Implemented safety protocols during unloading and stocking processes
- Conducted product quality inspections to maintain high standards
- Managed stock levels to meet customer demands
- Utilized inventory management systems to track and organize products
Associate
Walmart
09.2017 - 03.2021
- Oversaw daily unloading of delivery trucks, ensuring adherence to safety protocols and conducting thorough product quality inspections
- Efficiently stocked products to the sales floor to meet customer demands
- Provided exceptional customer service during stocking and replenishment activities
- Implemented logistics strategies to optimize product flow and inventory management
- Collaborated with team members to coordinate efficient product replenishment schedules
- Demonstrated strong attention to detail in maintaining high standards of safety and product quality
Assistant General Manager
KFC / Taco Bell
03.2016 - 09.2017
- Managed data entry for inventory and sales reports
- Oversaw logistics for receiving and storing shipments
- Provided exceptional customer service to ensure satisfaction and loyalty
- Passed company and health department inspections with flying colors
- Implemented strategies to enhance operational efficiency and profitability
- Maintained high standards of cleanliness and food safety in store operations
Education
Associate of Science - medical insurance billing and coding
Everest University
Orange Park, FL05.2019
Skills
- Leadership
- Computer literacy
- Time management
- Communication skills
- Customer service
- Documentation review
Timeline
Assistant Manager
Culver's Restaurant
01.2022 - 01.2025
Shift Supervisor
Del Taco
08.2021 - 12.2021
Housekeeping Supervisor
Motel 6 / Studio 6
03.2021 - 08.2021
Freight Handler
Home Depot OCC
10.2020 - 03.2021
Associate
Walmart
09.2017 - 03.2021
Assistant General Manager
KFC / Taco Bell
03.2016 - 09.2017
Associate of Science - medical insurance billing and coding
Everest University
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