Shaloa Jones
Alexandria,VA
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
18
18
years of professional experience
Work History
Lab Technician
Laboratory Corporation of America
04.2012 - 07.2018
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Collaborated with multidisciplinary healthcare teams to ensure high-quality diagnostic services for patients.
Lab Technician
Virginia Cancer Specialist
06.2007 - 06.2009
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results..
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Patient Care Technician
DaVita Dialysis Corporation
06.2006 - 04.2007
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Hospital Corpsman
United States Navy
10.2000 - 04.2007
- Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Rendered emergency medical treatment and administered immunization programs.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Assisted in surgical procedures, maintaining a sterile environment and managing surgical instruments with precision.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Supported medical staff in providing patient care in high-demand hospital environment.
Education
Bachelor of Science - Nursing
Chamberlain University
Vienna, VA06-2025
Bachelor of Science - Health Information Management
Stratford University
Woodbridge, VA06-2018
High School Diploma -
Crowley High School
Crowley, LA05-2000
Skills
- Meticulous attention to detai
- Emergency medical assistance
- Oxygen therapy management
- Essential life support skills
- Critical care support
- Proficient in hemodialysis operations
- Patient knowledge enhancement
- Infection prevention standards
Timeline
Lab Technician
Laboratory Corporation of America
04.2012 - 07.2018
Lab Technician
Virginia Cancer Specialist
06.2007 - 06.2009
Patient Care Technician
DaVita Dialysis Corporation
06.2006 - 04.2007
Hospital Corpsman
United States Navy
10.2000 - 04.2007
Bachelor of Science - Nursing
Chamberlain University
Bachelor of Science - Health Information Management
Stratford University
High School Diploma -
Crowley High School
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