Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shalon Cowan

Shalon Cowan

Warehouse And Logistics
Rex,GA

Summary

Dynamic Shipping and Receiving Coordinator at Sherwin-Williams with expertise in shipping documentation and inventory management. Proven track record of enhancing operational efficiency and accuracy, while fostering strong relationships with carriers. Adept at multitasking and implementing process improvements, resulting in reduced errors and timely deliveries.

Overview

25
25
years of professional experience

Work History

Shipping and Receiving Coordinator

Sherwin-Williams
10.2020 - Current
  • Assisted in managing incoming and outgoing shipments, ensuring accuracy and timeliness.
  • Supported inventory control processes by organizing stock and maintaining accurate records.
  • Operated shipping software to prepare labels, track shipments, and update delivery statuses.
  • Collaborated with team members to streamline receiving processes and enhance operational efficiency.
  • Conducted quality checks on received goods to verify condition and compliance with specifications.
  • Maintained clean and organized work areas to promote safety and efficiency in operations.
  • Learned best practices in shipping regulations, contributing to compliance with industry standards.
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
  • Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
  • Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
  • Improved warehouse safety by enforcing strict adherence to company guidelines and conducting regular inspections of equipment and workspaces.
  • Streamlined shipping processes by implementing efficient organizational systems, reducing order processing time.
  • Enhanced receiving accuracy by closely monitoring incoming shipments and promptly reporting discrepancies.
  • Established strong relationships with key carrier representatives, ensuring priority handling and timely resolution of any shipping issues.

Line Assembler

Flock Safety
07.2021 - 03.2022
  • Operated assembly line machinery to ensure efficient production flow.
  • Inspected finished products for quality assurance and compliance with standards.
  • Collaborated with team members to troubleshoot equipment issues promptly.
  • Trained new employees on safety protocols and operational procedures.
  • Conducted routine maintenance checks on tools and equipment to prevent malfunctions.
  • Assisted in inventory management by monitoring supply levels and reporting discrepancies.
  • Collaborated with team members to meet production deadlines and maintain a consistent workflow.
  • Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
  • Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
  • Met daily quotas consistently by always working hard and efficiently with little downtime.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
  • Supported continuous improvement initiatives by participating in cross-functional teams focused on enhancing overall production processes.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Practiced standard operating procedures for consistent production results.
  • Removed imperfections in component pieces and finished work.
  • Followed specifics of each production run to perform high-quality work within specified tolerances.
  • Improved safety standards by adhering to company protocols and maintaining a clean and organized work area.
  • Delivered timely completion of projects thanks to strong time management skills and prioritizing tasks effectively based on deadlines and workload demands.
  • Enabled smoother production flow by promptly reporting any discrepancies found during parts verification stages.
  • Assisted in training new hires on assembly techniques, fostering a supportive work environment that encouraged skill development and collaboration among team members.
  • Read and understood schematics to accurately connect each component.
  • Restocked other stations and moved completed items to other stations for additional processing.
  • Changed out equipment, tools and materials to set up new production runs.
  • Boxed, labeled, and transported items to support assembly operations.

Shipping Manager

North Bay Distribution
12.2018 - 03.2020
  • Oversaw daily shipping operations to ensure timely and accurate deliveries.
  • Implemented process improvements that increased shipping efficiency and reduced errors.
  • Led training sessions for staff on shipping protocols and safety regulations.
  • Developed strategic relationships with carriers to optimize freight costs and services.
  • Monitored inventory levels to prevent stockouts and ensure seamless logistics operations.
  • Analyzed shipping data to identify trends and implement corrective actions as needed.
  • Collaborated with cross-functional teams to streamline order fulfillment processes.
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
  • Coordinated international shipments by researching customs regulations and preparing necessary documentation.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Lead team of [Number] employees packaging, palletizing and shipping up to [Number] boxes per day.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Determined most cost-effective procedures and routes for shipments.
  • Collaborated with [Department] to manage supplier relationships, product inventory and purchasing across multiple companies.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.

Shipping Lead

HB Fuller
07.2017 - 12.2018
  • Oversaw daily shipping operations, ensuring timely and accurate order fulfillment.
  • Mentored team members on best practices for inventory management and logistics coordination.
  • Developed and implemented process improvements to enhance shipping efficiency and reduce delays.
  • Coordinated with cross-functional teams to align shipping schedules with production timelines.
  • Managed compliance with safety regulations and quality standards in shipping procedures.
  • Analyzed shipping data to identify trends, optimizing routes for cost-effective deliveries.
  • Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
  • Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
  • Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
  • Sent booking requests to freight forwarders and generated bills of lading.
  • Conducted regular audits of shipping processes, identifying areas for improvement and implementing necessary changes.

Armed Security Supervisor

Flagg Staff Security
10.2015 - 10.2017
  • Supervised security personnel, ensuring compliance with safety protocols and operational procedures.
  • Conducted regular inspections of premises to identify vulnerabilities and enhance overall security measures.
  • Coordinated emergency response plans, effectively training staff on proper evacuation and safety procedures.
  • Developed and implemented security training programs to improve team performance and situational awareness.
  • Liaised with law enforcement agencies to ensure collaborative responses during security breaches or emergencies.
  • Oversaw equipment maintenance schedules, ensuring optimal functionality of surveillance systems and communication tools.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Coordinated with event organizers to establish appropriate security measures for large-scale gatherings or functions.
  • Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
  • Supervised a team of armed security officers, ensuring adherence to policies and procedures while fostering a positive work environment.

Project Manager

Pratt Industries
09.2009 - 10.2015
  • Led cross-functional teams to deliver projects on time and within budget.
  • Developed project scopes, schedules, and resource allocations to align with strategic goals.
  • Implemented process improvements that enhanced team collaboration and efficiency.
  • Conducted risk assessments and established mitigation strategies for potential project challenges.
  • Mentored junior project managers, enhancing their skills in project execution and management tools.
  • Analyzed performance metrics to identify areas for optimization in project workflows.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Owner Operator Trucking

Don Mega Trucking
01.2001 - 10.2009
  • Developed and implemented operational strategies to enhance business efficiency and customer satisfaction.
  • Managed daily operations, ensuring seamless workflow across all business functions.
  • Trained and mentored staff, fostering a collaborative team environment focused on quality service delivery.
  • Analyzed market trends to identify growth opportunities and optimize product offerings.
  • Oversaw financial planning, budgeting, and forecasting to support long-term business goals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

High School Diploma -

Del Norte High School
Albuquerque, NM

Skills

  • Shipping documentation
  • Warehouse operations
  • Shipment verification
  • Records management
  • Labeling accuracy
  • Load planning
  • Inventory management
  • Pallet organization
  • Shipping reports
  • MS office
  • Forklift operation
  • Multitasking Abilities

Timeline

Line Assembler

Flock Safety
07.2021 - 03.2022

Shipping and Receiving Coordinator

Sherwin-Williams
10.2020 - Current

Shipping Manager

North Bay Distribution
12.2018 - 03.2020

Shipping Lead

HB Fuller
07.2017 - 12.2018

Armed Security Supervisor

Flagg Staff Security
10.2015 - 10.2017

Project Manager

Pratt Industries
09.2009 - 10.2015

Owner Operator Trucking

Don Mega Trucking
01.2001 - 10.2009

High School Diploma -

Del Norte High School

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