Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shalona Evaro

Peralta,NM

Summary

Proven track record in customer service and POS systems, demonstrated during my tenure at Albuquerque Ambulance Service. Excelled in high-pressure situations, ensuring swift, accurate patient care and enhancing customer satisfaction. Skilled in payment collection and ID verification, I consistently maintained excellent accuracy levels in transactions, contributing significantly to operational efficiency.

Overview

26
26
years of professional experience

Work History

Cashier

Cross Country Propane
02.2022 - 09.2023
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.

EMT

Albuquerque Ambulance Service
05.2010 - 05.2013
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

Cast Member

Chuck E Cheese
06.2004 - 07.2005

I was a cashier, cook and party host.

Cashier/Customer Service

Target
05.1997 - 08.2002
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

EMT Basic Certification - EMS

Central New Mexico Community College
Albuquerque, NM
05.2007

High School Diploma -

Manzano High School
Albuquerque, NM
05.2000

Skills

  • ID Verification
  • POS Systems
  • Customer Service
  • Payment Collection

Timeline

Cashier

Cross Country Propane
02.2022 - 09.2023

EMT

Albuquerque Ambulance Service
05.2010 - 05.2013

Cast Member

Chuck E Cheese
06.2004 - 07.2005

Cashier/Customer Service

Target
05.1997 - 08.2002

EMT Basic Certification - EMS

Central New Mexico Community College

High School Diploma -

Manzano High School
Shalona Evaro