SHALONDA KEMP
New Caney
Summary
Compassionate and motivated entry-level healthcare professional with dual training in phlebotomy and medical assisting. Certified in venipuncture and specimen handling, with hands-on experience in patient intake, vital signs monitoring, EHR documentation, and basic clinical procedures. Adept at maintaining a clean and safe environment while delivering empathetic care in fast-paced medical settings. Excited to bring a strong work ethic, attention to detail, and commitment to patient wellness to a collaborative healthcare team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
College Station MedPlus Walk In Clinic
College Station
03.2015 - 06.2017
- Efficiently managed front desk operations while greeting patients.
- Scheduled appointments and confirmed visits utilizing clinic software.
- Accurately collected patient information and verified insurance details.
- Assisted healthcare providers by preparing thorough patient charts.
- Responded to phone inquiries, delivering information regarding clinic services.
- Ensured daily cleanliness and organization of reception area.
- Facilitated patient check-ins and check-outs, collecting co-payments effectively.
Caregiver
Daniel Jarvis Home Health Care
Bryan
09.2012 - 02.2015
- Delivered companionship and emotional support to clients through engaging conversations and activities.
- Maintained clean, safe environments for client comfort and well-being.
- Coordinated transportation for medical appointments and essential errands.
- Communicated client needs and status effectively to families.
- Supported personal care tasks including bathing, dressing, and hygiene assistance.
- Performed light housekeeping duties such as laundry and changing linens related to client care.
- Prepared meals in accordance with dietary requirements and assisted with feeding.
- Monitored clients for changes in physical, emotional, or behavioral conditions.
Direct Support Staff
Brenham State School
Brenham
07.2009 - 08.2012
- Facilitated development of social skills, enhancing community integration for individuals.
- Monitored client well-being and safety under physician supervision.
- Reported changes in client condition to administrators, enabling timely nursing interventions.
- Assisted clients with personal hygiene maintenance, promoting dignity and health.
- Supported clients in mobility, including transfers to and from beds and wheelchairs.
- Documented patient information, updating vital signs, behaviors, and eating habits.
- Contributed to case reviews, assessing client progress and status.
- Applied crisis intervention techniques during emergencies to ensure safety.
Education
Vocational School Certificate - Phlebotomy Technician
Oquirrh Mountain Phlebotomy School LLC
Houston, TX03.2025
Vocational School Certificate - Medical Assistant
Blinn Junior College
Bryan, TX05.2013
High School Equivalency Diploma - General High School Curriculum
Jefferson High School
Houston, TXSkills
- Patient intake and vital signs
- Venipuncture and specimen collection
- Electronic health records management
- Medical documentation
- Clinical rooming procedures
- Infection control and safety protocols
- Appointment scheduling
- Patient communication and empathy
- Multi-tasking in fast-paced environments
- Basic lab procedures
- Confidentiality and HIPAA compliance
- Phlebotomy techniques
- Vital sign assessment
- Patient care strategies
- Safety protocols
- Effective communication
- Empathetic patient interaction
- Multitasking abilities
- EHR proficiency
- Sterilization practices
- Scheduling efficiency
- Team collaboration
- Flexibility in tasks
- Accuracy in documentation
Certification
- 03/25, Phlebotomy Technician, Oquirrh Mountain Phlebotomy School, LLC
- 05/13, Medical Assistant, Blinn Junior College
References
References Available on Request
Area Of Expertise
- Patient Intake & Vital Signs
- Venipuncture & Specimen Collection
- Electronic Health Records (EHR)
- Medical Documentation
- Clinical Rooming Procedures
- Infection Control & Safety Protocols
- Appointment Scheduling
- Patient Communication & Empathy
- Multi-tasking in Fast-paced Settings
- Basic Lab Procedures
- Confidentiality & HIPAA Compliance
Timeline
Medical Receptionist
College Station MedPlus Walk In Clinic
03.2015 - 06.2017
Caregiver
Daniel Jarvis Home Health Care
09.2012 - 02.2015
Direct Support Staff
Brenham State School
07.2009 - 08.2012
Vocational School Certificate - Phlebotomy Technician
Oquirrh Mountain Phlebotomy School LLC
Vocational School Certificate - Medical Assistant
Blinn Junior College
High School Equivalency Diploma - General High School Curriculum
Jefferson High School
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