Shalonda Linnear
Shreveport,LA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
1
1
Certification
2
2
years of post-secondary education
30
30
years of professional experience
Work History
Flight Attendant
United Airlines Inc.
Houston, Texas
01.1997 - Current
- Ensured compliance with safety regulations during pre-flight and in-flight operations.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Delivered exceptional in-flight service to enhance passenger comfort and satisfaction.
- Facilitated efficient boarding procedures and managed cabin luggage to enhance passenger experience.
- Coordinated with flight crew to ensure smooth communication and operational efficiency.
- Resolved in-flight issues promptly and professionally to maintain high standards of customer experience.
- Collaborated with team members to maintain a clean and organized cabin environment.
- Supervised junior team members to ensure compliance with regulations and effective task execution. in proper duties and company regulations.
Education
Associate of Arts - General Studies
Eastern Gateway Community College
Steubenville, OH 05.2021 - 12.2022
Skills
- Safety compliance
- Emergency procedures
- FAA regulations
- Emergency medical training
- Emergency situations management
- Adult AED and CPR
- Emergency care
- Health and safety training
- Customer service
- Conflict resolution
- Team coordination
- Crew coordination
- Teamwork and cooperation
- Clear communication
- Communication skills
- Time management
- Problem solving
- Attention to detail
- Leadership abilities
- Team supervision
- Adaptability skills
- Empathy and patience
- Calm under pressure
- Company culture and values
Certification
- CPR qualified
- AED qualified
Timeline
Associate of Arts - General Studies
Eastern Gateway Community College
05.2021 - 12.2022
Flight Attendant
United Airlines Inc.
01.1997 - Current