Shalonn Banks
Moreno Valley,CA
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Representative
Suit N Tux Warehouse
12.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
Crew Member/Cashier
Jersey Mike's Subs
11.2021 - 04.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Reconciled receipt totals, cash and credit payments to address shortages.
Sales Associate
Burlington Coat Factory Warehouse
05.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Home Caregiver
07.2020 - 12.2020
- Implemented special techniques, utensils, and equipment for personal hygiene needs
- Kept clients' home environment clean, healthy, and safe
- Managed clients' meal planning, food purchasing, and mealtime preparations
- Assisted clients with taking medication on time by arranging schedules and reminders.
Education
Downey High School
Downey, CASkills
- Order management
- Time management
- Strong communication
- Cleaning and sanitation
- Cash handling
- Quick Learner
- Microsoft Office
- Customer Service Excellence
Timeline
Cashier/Customer Service Representative
Suit N Tux Warehouse
12.2022 - 07.2023
Crew Member/Cashier
Jersey Mike's Subs
11.2021 - 04.2022
Sales Associate
Burlington Coat Factory Warehouse
05.2021 - 09.2021
Home Caregiver
07.2020 - 12.2020
Downey High School
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