Shalyn Wynn
Chicago,IL
Summary
Adaptable professional with quick-learning ability and talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively, driven by passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Mail Clerk
Chicago Housing Authority, Nan Mckay
04.2025 - Current
- Processed incoming and outgoing mail according to established protocols.
- Maintained accurate records of mail distribution and delivery timelines.
- Utilized automated sorting equipment to enhance mail handling efficiency.
- Assisted in training new staff on mail processing procedures and systems.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Aided in maintaining a secure environment by verifying identification for certified or registered mail deliveries.
- Conducted regular audits of mailroom operations, identifying areas for improvement.
- Demonstrated excellent attention to detail while inspecting packages for damage or improper labeling before sending them out for delivery.
- Operated automated equipment such as sorting machines, postage meters, fax machines and copiers.
- Scanned documents into electronic filing systems.
Mail Clerk
Sciolex Corporation, USCIS
04.2024 - 09.2024
- Facilitated local Field Office operations and managed routing of messages and documents.
- Sorted and opened incoming/outgoing mail, metered outgoing mail, and kept logs of received and delivered items.
- Updated mail logs and government systems; scanned large documents as needed.
- Executed company policies for cleanliness and safety; assisted with special mailing projects.
- Prepared invoices for mailing, followed postal regulations, and ensured compliance with federal mailing processes.
- Sorted and distributed incoming mail to appropriate departments; maintained accurate records.
- Provided customer service for mail inquiries, organized outgoing mail for dispatch, and coordinated express mail pickups
- Operated mailroom equipment and generated reports on mailroom activities.
Lockbox Specialist
Adecco Staffing, Bank of America
11.2021 - 01.2023
- Operated high-speed document scanners for efficient record digitization and retrieval.
- Developed troubleshooting skills for scanning equipment maintenance.
- Organized and indexed scanned documents with attention to detail.
- Collaborated with team members to meet deadlines and implement quality controls.
- Operated OPEX machine and processed cash to check deposits, ensuring compliance with specific deposit instructions.
- Conducted an 8-point check inspection to verify checks for scanning.
- Executed data input while adhering to standard operating procedures and customer guidelines.
- Maintained cash, drafts, and checks inventory, balancing daily deposits with zero errors.
- Processed incoming payments and distributions in line with established protocols.
- Offered exceptional customer service and promoted facility security.
- Monitored machine operations for quality assurance and maintained work area cleanliness.
- Prioritized tasks to meet service goals and supported colleagues in a collaborative environment.
Remittance Processor
Randstad
08.2018 - 04.2019
- Proficient in processing remittance transactions accurately and efficiently.
- Skilled in using various processing systems for data entry and reconciliation.
- Experienced in verifying customer information for remittance processing.
- Adept at resolving errors in transactions to ensure compliance and satisfaction.
- Operated OPEX machine and performed 8-point check inspections on checks.
- Followed specific instructions to prepare deposits accurately.
- Extracted checks and remittances from envelopes and input data per procedures.
- Verified negotiability of checks according to customer guidelines.
- Maintained knowledge of laws and regulations governing remittances.
- Matched orders with invoices and documented transactions accurately.
- Collaborated with coworkers to achieve goals and promote customer satisfaction.
- Operated equipment safely and organized tasks efficiently to meet service goals.
Document Preparation Specialist
Randstad
04.2018 - 06.2018
- Validated information for accuracy and prepared paper files for electronic conversion.
- Produced quality work in a high-volume environment and sorted documents by content and dates.
- Scanned documents for data entry and performed basic alphanumeric data entry.
- Reviewed incoming documentation and organized files for efficient retrieval.
- Managed electronic filing systems and maintained excellent attention to detail in proofreading.
- Formatted documents, utilized office machines for uploads, and saved files in various formats.
- Revised documents for accuracy and compliance with security policies while ensuring confidentiality.
- Identified customer needs promptly and efficiently.
Education
Medical Billing and Coding -
Rasmussen College
IllinoisHigh school Diploma -
John F Kennedy Highschool
Chicago, IL06.2017
Skills
- Customer service
- Data Entry
- Image Processing
- Attention to Detail
- Computer Proficiency
- Communication Skills
- Microsoft Office
- Mail Organization & Delivery
- Team Collaboration
- Clerical Processing
- Document Scanning
- Deadline Management
- Mailroom Operations
- Shipping Procedures
- Postal Regulations & Law Proficiency
- Mail distribution & sorting
- Problem-solving skills
- Scan parcels
- Handling mail
- Time management
- Quality control
- Document preparation
Timeline
Mail Clerk
Chicago Housing Authority, Nan Mckay
04.2025 - Current
Mail Clerk
Sciolex Corporation, USCIS
04.2024 - 09.2024
Lockbox Specialist
Adecco Staffing, Bank of America
11.2021 - 01.2023
Remittance Processor
Randstad
08.2018 - 04.2019
Document Preparation Specialist
Randstad
04.2018 - 06.2018
Medical Billing and Coding -
Rasmussen College
High school Diploma -
John F Kennedy Highschool