Shama Callow
Lauderhill
Summary
Dynamic Medical Assistant with extensive experience at Flatbush Medical Center, excelling in patient-focused care and medical office administration. Proven ability in phlebotomy and effective communication, ensuring seamless patient interactions and efficient operations. Committed to enhancing patient experiences through meticulous attention to detail and strong organizational skills.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Flatbush Medical Center
10.2021 - 12.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Target
Sales Associates
04.2018 - 09.2021
- Organized and detail-oriented with a strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
Macys
Sales Associate
11.2014 - 10.2017
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Medical Assistant
Brooklyn Plaza Medical Center
02.2010 - 06.2014
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Associate of Science - Medical Assistance
Allen School of Health Sciences
Brooklyn, NY05-2012
Skills
- Phlebotomy
- Medical office administration
- Intake control
- Check-in coordination
- Patient-focused care
- Direct patient care
Timeline
Medical Assistant
Flatbush Medical Center
10.2021 - 12.2023
Target
Sales Associates
04.2018 - 09.2021
Macys
Sales Associate
11.2014 - 10.2017
Medical Assistant
Brooklyn Plaza Medical Center
02.2010 - 06.2014
Associate of Science - Medical Assistance
Allen School of Health Sciences