Summary
Work History
Skills
Timeline
A+ Certified
Generic

Shamal Modeste

Miami

Summary

Motivated IT support professional with CompTIA A+ certification and currently pursuing a degree in Cybersecurity. Hands-on experience supporting IT operations in a church environment, combined with 3 years of technical field experience as an electrician helper. Strong foundation in troubleshooting, networking, and security fundamentals, with a growing focus on protecting systems and data. Seeking an entry-level IT or cybersecurity role to build practical experience

Work History

Electrician Helper

Company- Modeste Electric
  • Provided technical support for computers, networks, and AV systems
  • Assisted with troubleshooting hardware, software, and connectivity issues
  • Helped maintain system security through updates and basic best practices
  • Supported livestream/media systems and ensured reliable operation during events
  • Worked with team members to resolve technical issues quickly and efficiently

Church Of God 7th Day South Miami Tech Team

Church Of God South Miami Tech Team
  • Provided technical support for computers, networks, and AV systems
  • Assisted with troubleshooting hardware, software, and connectivity issues
  • Helped maintain system security through updates and basic best practices
  • Supported livestream/media systems and ensured reliable operation during events
  • Worked with team members to resolve technical issues quickly and efficiently

Skills

  • Hardware installation and troubleshooting (PCs, printers, peripherals)
  • Operating Systems: Windows (10/11), basic Linux
  • Basic networking: TCP/IP, DNS, routers, switches, Wi-Fi configuration
  • Cybersecurity fundamentals: threat awareness, phishing detection, basic risk management
  • Antivirus, malware removal, and endpoint protection
  • Software installation, configuration, and updates
  • User account setup and access control basics
  • Data backup and recovery
  • Familiarity with command line (Windows CMD / basic Linux terminal)

Timeline

Electrician Helper

Company- Modeste Electric

Church Of God 7th Day South Miami Tech Team

Church Of God South Miami Tech Team

A+ Certified

CompTIA A+ Certified (Completed Oct 2025)
(Covers troubleshooting, hardware, networking, operating systems, and IT security)

Cyber Security - Associate Degree (In progress)

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Shamal Modeste