Shamalee Powell
Highland Hills,Ohio
Summary
Committed to making a career in the U.S. Citizenship and Immigration Services (USCIS) sector. Specifically as an Immigration Services Officer. Dedicated more than five years assisting individuals and families with their immigration issues, including but not limited to providing up-to-date immigration advice, applying for Green Card, and U.S. Citizenship. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
10
10
years of professional experience
Work History
Residential Counselor
Cleveland Job Corps Center
01.2019 - Current
- Establishes close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals.
- Establishes meaningful working relationships with other staff members and acts as a resource person to help these individuals deal positively with student behavior.
- Help students become more employable through continuous reinforcement of career success standards.
- Coordinates weekly group activities to foster student social development.
- Provides daily supervision in monitoring students in personal hygiene, room/chore assignments, special recreation, and programmed activities.
- Provides informal counseling related to stress management, personal problems, emergency, or home situations, etc., with students, and provides insight into responsible behavior and attitudes.
- Addressed behavioral and emotional needs of students through activities and interventions, increasing students socialization, interpersonal, and social skills.
- Prepares reports and forms and annotates logs to ensure accurate documentation of daily observations of student’s progress, performance, and behavior.
Fulfillment Center/Warehouse Associate
Amazon
11.2018 - 01.2019
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Performed proper lifting and handling techniques to maintain safe working environment. Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Management Training Leader & Administrative Assistant
CLE Solutions
07.2017 - 01.2018
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
- Tracked inventory usage, documented discrepancies, and maintained overall count.
Administrative Assistant/Customer Service/Paralegal
Margaret W. Wong and Associates, LLC
04.2014 - 07.2017
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Monitored immigration law developments and procedural changes to improve client service quality and case outcomes.
- Researched law literature, databases, and public information to investigate case issues.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Maintained, updated, and organized client contact information to keep in touch with clients and provide updates on cases.
- Summarized and transcribe depositions, legal documents, and other material to provide attorney with relevant material for cases.
Education
Master of Arts - Sociology
Cleveland State University
Cleveland, OH05.2015
Bachelor of Arts - Sociology, Criminology, & Criminal Justice (Minor)
Cleveland State University
Cleveland, OH05.2012
Skills
- Integrity/Honesty
- Strong Work Ethic and Multi-tasking Skills
- Highly Analytical
- Detail Oriented
- Time Management Skills
- Exceptional Organizational and Managerial Abilities
- Excellent Interactive and Communications Skills
- Friendly and People Oriented
- Proficiency in Microsoft Office and Adobe Acrobat Pro
- Immigration Case File Strategies
- Immigration Inquiries
- Immigration Legal Research
Additional Information
Hardworking, Dependable, Enthusiastic, Determined, Energetic, Flexible, Adaptable, Motivated, and Dedicated.
Timeline
Residential Counselor
Cleveland Job Corps Center
01.2019 - Current
Fulfillment Center/Warehouse Associate
Amazon
11.2018 - 01.2019
Management Training Leader & Administrative Assistant
CLE Solutions
07.2017 - 01.2018
Administrative Assistant/Customer Service/Paralegal
Margaret W. Wong and Associates, LLC
04.2014 - 07.2017
Master of Arts - Sociology
Cleveland State University
Bachelor of Arts - Sociology, Criminology, & Criminal Justice (Minor)
Cleveland State University
Similar Profiles
Janisha L. MorrowJanisha L. Morrow
Assistant Dean of Students at Horizon Science Academy Cleveland Middle SchoolAssistant Dean of Students at Horizon Science Academy Cleveland Middle School
Cinaya WalkerCinaya Walker
Residential Advisor at Jacksonville Job Corps CenterResidential Advisor at Jacksonville Job Corps Center
Paris RamseyParis Ramsey
Model at Detroit Job Corps CenterModel at Detroit Job Corps Center
Darlene MaddoxDarlene Maddox
Product Demonstrator at Advantage SolutionsProduct Demonstrator at Advantage Solutions
Lina DiFrancoLina DiFranco
Medical Assistant at Cleveland ClinicMedical Assistant at Cleveland Clinic