Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Work History
Service Porter
1 Year 11 Months
Lia Honda | 06.2024 - 05.2026
Coordinated vehicle movement between service bays and customer areas to optimize workflow efficiency.
Maintained cleanliness and organization of service areas, ensuring a welcoming environment for customers.
Made sure cars were ready and finished for costumers to pick up.
I was tasked with picking up customers or delivering them to any destination needed.
I was tasked to go on deliveries to pick up brand new cars from different towns and different Lia Dealerships.
Server
10 Months
Subway | 04.2023 - 02.2024
Trained new servers in company policies, guest service standards and best practices.
Restocked service stations to maximize availability.
Informed customers of ingredients and allergens to support sensible menu choices.
Kept food service and preparation areas clean and neat.
Contractor
4 Months
Self Employed | 09.2022 - 01.2023
Established long-term relationships with clients by delivering exceptional service consistently.
Designed, developed and implemented prime reporting schedules using ad-hoc reporting and dashboards.
Tracked and recorded income and expenditure to accurately calculate and file taxes.
Consulted with clients to determine project goals, requirements and deliverables before starting any work assignments.
Process Server
1 Year 2 Months
R&L Property Preservation | 11.2021 - 01.2023
Attended relevant training sessions or conferences to stay up-to-date on industry trends and best practices.
Tracked mileage driven for reimbursement purposes on regular basis.
Upheld strict confidentiality when handling sensitive information related to cases and individuals being served.
Retail Sales Associate
8 Months
Dunkin Donuts | 03.2020 - 11.2020
Improved individual performance by accepting direction and feedback.
Set productive work goals and established priorities in order to meet them.
Developed individual relationships with customers from greeting through post-sale contact.
Education
Regents diploma
Highland High School | Highland, New York | 06.2020