Shamar Jones
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Store Associate/Starbucks
Giant Food
12.2023 - Current
- Provide exceptional customer service by assisting customers with injuries, ensuring a positive experience and building rapport.
- Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stock merchandise, clearly labeling items, and arranging according to size or color.
- Listen to customer needs and desires to identify and recommend optimal products.
Hostess
Miss Toya's Creole House
02.2022 - 11.2023
- Knowledgeable of various types of cuisines and beverages, guest seating arrangements, restaurant hospitality and service promotions.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assisted servers, food runners and bussers with keeping dining area ready for every guest.
- Collaborated with front of house staff to move tables and adjust seating to accommodate groups with special events.
Retail Sales Associate
Burlington Coat Factory
03.2021 - 01.2022
- Managed a high volume of customer interactions, maintaining a friendly and approachable demeanor.
- Handled cash registers operations, including processing payments, balancing transactions, and maintaining accurate records.
- Assisted in inventory management, including tracking supplies and ensuring availability of necessary materials.
- Delivered exceptional customer service by addressing inquiries and resolving concerns in professional and timely manner.
Cashier
Giant Food
11.2017 - 10.2018
- Interacted with customers and team members effectively, demonstrating strong verbal communication and active listening skills.
- Operated cash register for cash, check, and credit card transactions while maintaining accountability for daily transactions.
- Addressed and resolved customer issues, such as pricing discrepancies and product inquiries, ensuring customer satisfaction.
- Coordinated with other team members and supervisors to ensure smooth store operations and excellent customer service.
Education
High School Diploma -
Paint Branch High School
Burtonsville05-2017
Skills
- Retail transactions processing
- POS systems
- Relationship building
- Cash register operation
- Emergency response
- Team collaboration
- Product display
- Sales target achievement
- Effective communication
Timeline
Store Associate/Starbucks
Giant Food
12.2023 - Current
Hostess
Miss Toya's Creole House
02.2022 - 11.2023
Retail Sales Associate
Burlington Coat Factory
03.2021 - 01.2022
Cashier
Giant Food
11.2017 - 10.2018
High School Diploma -
Paint Branch High School
Similar Profiles
Michael MelchoirMichael Melchoir
Grocery Clerk at Giant FoodGrocery Clerk at Giant Food
Jeremy MorganJeremy Morgan
Cashier/Team Member at Giant FoodCashier/Team Member at Giant Food
Nathan BuseyNathan Busey
CHECKOUT ATTENDANT & CASHIER at Giant FoodCHECKOUT ATTENDANT & CASHIER at Giant Food
JACOB CAMERONJACOB CAMERON
Store Manager at Giant FoodStore Manager at Giant Food
Jaeden YoroJaeden Yoro
Starbucks Store Manager at AlbertsonsStarbucks Store Manager at Albertsons