Shamar Sanford

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 3 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication Skills and sales expertise. Customer-oriented manager with one year of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings, and staff management. A resourceful leader with a solid background in management. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. A communicative customer service representative motivated to maintain customer satisfaction and contribute to company success. History managing substantial amounts of inbound calls and sustaining satisfactory relationships with customers. Offers Skill with RM systems paired with outstanding active listening and multitasking abilities. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.