Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHAMAYA EDWARDS

Brooklyn,USA

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Department of Investigation (DOI)
Manhattan, NY
09.2025 - Current
  • Coordinating document preparation and filing for ongoing investigations.
  • Maintaining confidential records in compliance with departmental regulations.
  • Supporting data entry and management using departmental databases and software.
  • Providing administrative support to staff members, including filing and scanning documents.
  • Operating labeling machines to ensure accurate product identification
  • Completing day-to-day duties accurately and efficiently.

Administrative Assistant

Human Resources Administration (HRA)
Brooklyn, USA
11.2023 - 05.2025
  • Registered Confidential Recertification cases
  • Typed letters in MS Word
  • Answered and directed phone calls
  • Data Entry

Administrative Assistant

Metropolitan Transportation Authority (MTA)
Brooklyn, USA
01.2022 - 09.2023
  • Created spreadsheets in Microsoft Excel
  • Typed letters in MS Word
  • Answered and directed phone calls
  • Data Entry

Statistical Assistant

New York City Housing Authority (NYCHA)
Brooklyn, USA
08.2021 - 11.2021
  • Filed confidential tenant paperwork for NYCHA tenants
  • Prepared letters for outreach to NYCHA tenants
  • Answered and directed phone calls
  • Data entry and created documents into Microsoft word

Office Assistant Intern

Dove Pediatrics
Brooklyn, USA
06.2020 - 12.2020
  • Confirmed doctor appointments
  • Filed important medical documents
  • Answered and directed phone calls
  • Data entry

Education

High School Diploma - College Prep

Achievement First University Prep
Brooklyn, NY
06.2019

Skills

  • Knowledge of Microsoft Office Suite Products
  • Type 40 WPM
  • Filing
  • Customer Service
  • Research Skills
  • #334 on the list for School Safety
  • Scored high on NYC Bridge Exam
  • Data entry
  • Document preparation
  • Record management
  • Customer service
  • Office organization
  • Communication skills
  • Time management
  • Problem solving
  • Scheduling appointments
  • Telephone etiquette
  • Filing systems
  • Reading comprehension
  • Administrative improvement
  • Recordkeeping
  • Strong interpersonal skills
  • Multi-task management
  • Multitasking and prioritization
  • Administrative support
  • Inventory supplies
  • Mail handling
  • Confidential document control
  • Mail distribution

Certification

8hr & 16hr unarmed security certificates

Timeline

Administrative Assistant

Department of Investigation (DOI)
09.2025 - Current

Administrative Assistant

Human Resources Administration (HRA)
11.2023 - 05.2025

Administrative Assistant

Metropolitan Transportation Authority (MTA)
01.2022 - 09.2023

Statistical Assistant

New York City Housing Authority (NYCHA)
08.2021 - 11.2021

Office Assistant Intern

Dove Pediatrics
06.2020 - 12.2020

High School Diploma - College Prep

Achievement First University Prep
SHAMAYA EDWARDS