Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shamecia Edwards

Tupelo,MS

Summary

Dynamic General Manager with proven leadership at Jacks Restaurant, driving operational excellence and enhancing customer satisfaction. Skilled in problem resolution and efficient multitasking, I successfully manage a $30,000 business while fostering a collaborative team environment. Committed to continuous improvement and delivering exceptional service, I prioritize both team success and client needs. I love people and I love a positive attitude and mindset.

Overview

25
25
years of professional experience
1
1
Certification

Work History

General Manager

Jacks Resturant
Tupelo, MS
11.2021 - Current

I am currently the General Manager of Jacks Restaurant. I have been employed with Jacks since 2021. I currently run a $30,000 business with the help of my mangers. I do inventory, count money, cook food, and serve great customer service to the customers.

Caregiver

All Gods Children
Tupelo, MS
06.2007 - 09.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Sales Associate

TJX Companies
Tupelo, MS
10.2019 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Line Operator

Sunshine Mills
Tupelo, MS
06.2008 - 09.2013
  • Minimized machine downtime by promptly escalating technical problems to appropriate maintenance personnel for speedy resolution.
  • Enhanced production efficiency by optimizing machine settings and conducting regular maintenance.
  • Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Prioritized workplace cleanliness, adhering to 5S principles and maintaining an organized workspace that contributed positively towards overall operation efficiency.

Line Operator

MTD
Verona MS
03.2005 - 09.2007
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
  • Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
  • Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
  • Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
  • Followed best manufacturing practices for operation of production equipment.
  • Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
  • Adjusted machine feed and speed to correct machine malfunctions.
  • Demonstrated adaptability when assigned to different lines or roles within the facility based on changing business needs or staffing requirements.

Sonic Drive Inn

Carhop
Nettleton, MS
05.2000 - 05.2004
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Nettleton High School
Nettleton, MS
05.2002

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Efficient multi-tasker

Certification

Serv safe certified

Timeline

General Manager

Jacks Resturant
11.2021 - Current

Sales Associate

TJX Companies
10.2019 - 03.2021

Line Operator

Sunshine Mills
06.2008 - 09.2013

Caregiver

All Gods Children
06.2007 - 09.2021

Line Operator

MTD
03.2005 - 09.2007

Sonic Drive Inn

Carhop
05.2000 - 05.2004

Nettleton High School