Shameka S. Bradley

• Coordinated vendor management for janitorial, plumbing, electrical, and HVAC services to maintain operational efficiency.
• Conducted routine inspections of physical properties to identify maintenance needs at each facility.
• Developed and implemented maintenance plans to optimize safety and operational efficiency of buildings and equipment.
• Ensured timely responses to maintenance inquiries, delivering quality service and enhancing customer satisfaction.
• Assisted with budgeting and cost control for facility operations while maintaining inventory of necessary tools and supplies.
• Provided exceptional customer service to internal and external stakeholders, documenting maintenance activities and inspections.
• Maintained compliance with local, state, and federal regulations regarding facility management standards.
• Facilitated safe, clean, and functional environments across multiple locations, promoting effective service delivery.

• Created and executed strategic leasing plans to attract and retain tenants.
• Oversaw leasing process: managed all aspects of leasing properties, including negotiating lease terms, marketing properties, and ensuring tenant satisfaction to enhance occupancy rates.
• Maintaining positive relationships with external partners: Building and nurturing relationships with external partners and stakeholders to support the leasing efforts.
• Maintained positive relationships with external partners: collaborated with marketing teams and stakeholders to create compelling property listings and promotional materials that attracted tenants.
• Monitored and responded to market trends: adjusted leasing strategies to align with market conditions and achieve occupancy goals.
• Ensuring occupancy goals are met: Collaborating with the leasing team to maintain efficient and effective leasing processes.

• General Property Management
• Completing a full lease up for a 146 unit building
• Prepared weekly and daily reports, coordinated resident communication, and managed move-in/move-out processes for efficient property operations
• Collect delinquent rents
• Process incoming rents in Yardi Daily and Weekly Community Upkeep
• Draft notices including lease violations, 3-day and 30 day notices
• Documented and communicated tenant complaints and requests to Regional Community Manager and Central Office to ensure timely resolution
• Show vacant units to prospective tenants as requested by the central office staff, secure vacant units, and provide vacancy update to central staff
• Orient and instruct new tenants on property operations and appliance/equipment operation
• Assisted in organizing, planning, and implementing unit inspections and resident activities to enhance community engagement
• Enforce all property rules including parking/valid vehicle registration requirements
• Update signage, maintain front door entry programming and alarm system information
• Maintain calendars for community rooms and distribute and post notices and announcements.
• Respond to alarms (such as fire and nurse pull alarms) and resolve or refer emergencies to appropriate personnel and authorities
• Inform Regional Community Manager and Central Office staff of potential or actual tenant lease violations
• Establish and maintain effective and cooperative working relationships with tenant, co-workers and management
• Attend resident meetings and trainings as required
• Provide cover for other Property Community Managers at other sites during absences
• Participate in the annual income certification process for existing and new residents including scheduling appointments, collecting documentation, completing, filing and scanning certification paperwork
• Walk the full property at the start and end of each day and note any maintenance needs, hazardous conditions, graffiti, or lease violations.
• Report on the daily log and submit to Regional Community Manager and Central Office corrective action items
• Ensure that property maintains attractive "curb appeal" at all times.
• Reported maintenance problems, including submitting online maintenance requests.
• Completing a full lease up for a 146 unit building

Managed daily operations of real estate properties, ensuring efficient functioning of single-family homes and large apartment complexes.

• Assisted in managing resident relations and addressing community inquiries.
• Coordinated maintenance requests and ensured timely follow-up with residents.
• Organized community events to foster resident engagement and participation.