Shannon Rhodes

• Managed all aspects of a 70,000 sq. ft.corporate headquarters facility, serving as the primary point of contact for all facility-related issues
• Directed procurement and purchasing, negotiating and managing contracts with vendors and contractors
• Created and managed preventative maintenance schedules for equipment and utilities, ensuring optimal functionality and minimizing downtime.
• Supervised custodial and reception staff, ensuring efficient daily operations and adherence to company standards.
• Developed and revised policies and procedures for the facility, maintaining compliance with all relevant regulations.
• Assisted Human Resources with new hire onboarding, including badging system management
• Served as the first point of contact for security issues and concerns.
• Coordinated and managed facility operations, including maintenance of building systems, equipment and supplies.
• Developed and maintained relationships with vendors to ensure timely delivery of services and materials.
• Scheduled preventative maintenance for all equipment in the facility.

• Project-managed office renovations and reconstructions, ensuring timely completion and budget adherence.
• Developed and managed comprehensive maintenance schedules for a 53,000 sq. ft.corporate headquarters
• Oversaw contractor and vendor construction contracts, ensuring quality work and adherence to deadlines.
• Served as a liaison between building management and Copart corporate management, facilitating communication and resolving issues.
• Managed procurement for materials, products, and supplies, optimizing costs and maintaining stock levels.
• Supervised mail room operations and vendor deliveries, ensuring efficient mail and package handling.
• Assisted Corporate Security with new hire onboarding and security system access.
• Monitored and maintained the facility's HVAC system, ensuring optimal temperature and humidity levels.
• Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
• Conducted regular inspections of building systems, such as plumbing and electrical wiring, to identify potential problems before they arise.

Managed aged (over 90 days) vehicle inventory for 150 yards across the United States. Located over 100 vehicles from missing inventory. Appraised salvage vehicles for an online appraisal network used by insurance companies. Researched and responded to insurance agency inquiries, provided salvage quotes. Provided front-line support for catastrophe team during Hurricane Irma and Hugo.

Conduct routine analysis, research, and investigations in diversified compliance reporting operations.

Execute against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices.

Ensure quality with effective and efficient operations support for internal business partners, external customers, and clients.

Identify issues and provide recommendations to minimize exposure or loss.

Interpret and analyze information gathered from numerous bank applications and third-party sources.

Recommend process improvements, formulate and recommend action response to mitigate risk and resolve escalations.

Provide quality assurance review and testing on operating key controls.