Shameka Priester
Columbia,SC
Summary
Dedicated and versatile professional with a strong problem-solving, communication, leadership, and time management background. Adept at critical thinking, attention to detail, and adaptability. Proven track record in managing daily operations, providing exceptional customer service, and maintaining organizational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Dispatcher / Manager
Tresyl Express
04.2019 - 09.2024
- Coordinated and managed daily operations for delivery drivers
- Assigned delivery routes and monitored driver performance
- Resolved operational issues to ensure timely and efficient deliveries
- Maintained high standards of customer satisfaction and safety compliance
Driver
Palmetto Ambulance Service
06.2008 - 07.2018
- Transported patients safely to and from medical appointments and dialysis sessions
- Assisted patients in entering and exiting vehicles while adhering to safety protocols
- Maintained cleanliness and functionality of ambulances
- Ensured strict compliance with patient privacy and safety guidelines
Customer Service Representative
Time Warner Cable
03.2005 - 06.2008
- Answered incoming calls and provided solutions for existing and potential customers
- Assisted with troubleshooting technical and billing issues
- Consistently met monthly sales and quality quotas by upselling services
- Scheduled service appointments as needed
Education
High School Diploma -
C. A. Johnson High School
Columbia, S.C06.2018
Skills
- Problem-solving
- Critical-thinking
- Communication
- Leadership
- Time management
- Organizational proficiency
- Attention to detail
- Adaptability
- Customer service
- Team management
- Operational coordination
Certification
- Phlebotomy Certification, Midlands Technical College, 06/01/17
- Certified Nursing Assistant (CNA), Prime America, 04/01/99
Timeline
Dispatcher / Manager
Tresyl Express
04.2019 - 09.2024
Driver
Palmetto Ambulance Service
06.2008 - 07.2018
Customer Service Representative
Time Warner Cable
03.2005 - 06.2008
- Phlebotomy Certification, Midlands Technical College, 06/01/17
- Certified Nursing Assistant (CNA), Prime America, 04/01/99
High School Diploma -
C. A. Johnson High School
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