Shamel Bray
Atlanta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Leasing Associate position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Rex & Roxy's Buckhead-Atlanta, GA
03.2024 - Current
- Responsible for overseeing general daily operations of business, including providing care and basic needs of animals being groomed, boarded
- Also, responsible for overseeing daily operations of business, including administration, facilities, security, and customer service.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Front Desk Receptionist/Assistant Manager
Rex and Roxy's of Bankhead-Atlanta, GA
01.2022 - 03.2024
- Greeting visitors, handle incoming and outgoing correspondence, maintain files and records, perform data entry, maintain office calendars and schedules, keep office clean, safe and organized and keep office supply inventory fully stocked.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Operated multi-line telephone system to answer and direct high volume of calls.
Home Manager
Private Family-Douglasville, GA
03.2018 - 12.2021
- Responsible for overall operation in the home
- Managing calendars and planning meals for family members
- Also running errands and managing household bills and mail pick ups.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
Pca Assistant
HomeNurse, Inc.-Griffin, GA
03.2015 - 07.2019
- Assists disabled or chronically ill person with activities of daily living, such as dressing, preparing meals, conducting routine housekeeping, and maintaining client's personal hygiene.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported needs of 8 residents under long-term care
Customer Service Representative
Gordon tax service-Villa Rica, GA
01.2008 - 03.2015
- Responsibilities include answering phone, placing appointments, and taking personal information
- Accomplishments include helping people solve their problems.
- Cross-trained and backed up other customer service managers.
- Promptly responded to inquiries and requests from prospective customers.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
GED -
West Central Technical College
Carrollton, GA10.2008
Skills
- Account Management
- Meeting planning
- Invoice Processing
- Customer Service
- Mail handling
- Data Entry
- Clerical Support
- Valid Driver's License
- Travel Arrangements
- Calendar Management
- Facility Inspections
- First Aid Training
- Appointment Coordination
Certification
- Driver's License
- CPR Certification
- First Aid Certification
- CNA
Personal Information
Relocation: Anywhere
Timeline
General Manager
Rex & Roxy's Buckhead-Atlanta, GA
03.2024 - Current
Front Desk Receptionist/Assistant Manager
Rex and Roxy's of Bankhead-Atlanta, GA
01.2022 - 03.2024
Home Manager
Private Family-Douglasville, GA
03.2018 - 12.2021
Pca Assistant
HomeNurse, Inc.-Griffin, GA
03.2015 - 07.2019
Customer Service Representative
Gordon tax service-Villa Rica, GA
01.2008 - 03.2015
GED -
West Central Technical College
- Driver's License
- CPR Certification
- First Aid Certification
- CNA
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