Shami Daniels
Administrative Specialist
Waldorf,MD
Summary
To obtain a position as an event specialist, leveraging my skills in planning, project management, communication, and problem-solving to create successful events and memorable experiences for clients and attendees.
Overview
5
5
years of professional experience
Work History
Business Assistant
Neibauer Dental Care
Waldorf , MD
2021.11 - Current
- Provided patient scheduling, over the counter (OTC) collections and other receivables, referral processes and miscellaneous operational duties
- Provides patient treatment planning and chart prep maintenance with high treatment case acceptance while achieving strong productivity
- Promotes new patient growth by guidelines of public relations, marketing and promotional programs
- Assisted in the development of the office team and new employees under the direction of the Office Manager
- Provides excellent customer service encouraging high patient satisfaction scores
- Competes administrative tasks such as bank deposits, revenue posting, and accounts receivable reports within the deadline (as directed by management)
Executive Assistant
Kathy and Son Home Group
LaPlata , MD
2021.05 - 2021.08
- Acted as the point of contact among executives, employees, clients and other external partners
- Managed information flow in a timely and accurate manner
- Managed executives’ calendars and set up meetings
- Acted as an office manager by keeping up with office supply inventory
- Formatted information for internal and external communication – memos, emails, presentations, reports
- Screened and directed phone calls and distribute correspondence
- Organized and maintained the office filing system
Sales Advisor
Sunglass Hut
Waldorf , MD
2019.06 - 2021.04
- Achieves/exceeds individual sales plan by creating an emotional connection with customers
- Creates an inspirational and motivating work environment that reflects the integrity of the brand
- Collaborates with fellow associates to foster teamwork
- Seeks out opportunities for self-development
- Makes simple and fast decisions in the best interest of customers
- Acts as an ambassador for the Sunglass Hut brand
- Stays adept at knowing the product and staying current on new merchandise and fashion trends
- Assisted in the training of new team members
Salon Coordinator
Galleria Salon and Spa
Waldorf , MD
2018.08 - 2019.01
- Adept in making customers feel at home while providing them with the highest quality of customer service
- Bringing forth advanced scheduling skills, allowing for the effective management of busy schedules
- Qualified in processing payments via credit cards, debit cards, cash, and checks
- Collaborated with various departments to ensure achievement of all organizational objectives
- Perform responsibilities of maintaining the records of clients like names, phone numbers, and addresses
- Perform responsibilities of maintaining a clean, safe and well-organized working environment
- Assisted in the training of new team members
Receptionist
JRJ Tax Services
Waldorf , MD
2018.02 - 2018.04
- Welcomed on-site visitors and determined the nature of their business, and announced visitors to appropriate personnel
- Bringing forth advanced scheduling skills, allowing for the effective management of busy schedules
- Proficient in delivering clear and complete time-marked messages when appropriate personnel are unavailable
- Entered client information data from source documents into the computer following the appropriate format
- Perform responsibilities of maintaining the records of clients like names, phone numbers, and addresses
- Assisted management in reducing and determining the complexity of client issues
Education
High School Diploma -
North Point High School
Waldorf, MD 2013.08 - 2017.06
High School Diploma -
College of Southern Maryland
La Plata, MD 2016.09 - 2017.05
Skills
Problem-Solving
Timeline
Business Assistant
Neibauer Dental Care
2021.11 - Current
Executive Assistant
Kathy and Son Home Group
2021.05 - 2021.08
Sales Advisor
Sunglass Hut
2019.06 - 2021.04
Salon Coordinator
Galleria Salon and Spa
2018.08 - 2019.01
Receptionist
JRJ Tax Services
2018.02 - 2018.04
High School Diploma -
College of Southern Maryland
2016.09 - 2017.05
High School Diploma -
North Point High School
2013.08 - 2017.06
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