Shami Daniels
Administrative Specialist
Waldorf,MD
Summary
To obtain a position as an event specialist, leveraging my skills in planning, project management, communication, and problem-solving to create successful events and memorable experiences for clients and attendees.
Overview
5
5
years of professional experience
Work History
Business Assistant
Neibauer Dental Care
Waldorf, MD
11.2021 - Current
- Provided patient scheduling, over the counter (OTC) collections and other receivables, referral processes and miscellaneous operational duties
- Provides patient treatment planning and chart prep maintenance with high treatment case acceptance while achieving strong productivity
- Promotes new patient growth by guidelines of public relations, marketing and promotional programs
- Assisted in the development of the office team and new employees under the direction of the Office Manager
- Provides excellent customer service encouraging high patient satisfaction scores
- Competes administrative tasks such as bank deposits, revenue posting, and accounts receivable reports within the deadline (as directed by management)
Executive Assistant
Kathy and Son Home Group
LaPlata, MD
05.2021 - 08.2021
- Acted as the point of contact among executives, employees, clients and other external partners
- Managed information flow in a timely and accurate manner
- Managed executives’ calendars and set up meetings
- Acted as an office manager by keeping up with office supply inventory
- Formatted information for internal and external communication – memos, emails, presentations, reports
- Screened and directed phone calls and distribute correspondence
- Organized and maintained the office filing system
Sales Advisor
Sunglass Hut
Waldorf, MD
06.2019 - 04.2021
- Achieves/exceeds individual sales plan by creating an emotional connection with customers
- Creates an inspirational and motivating work environment that reflects the integrity of the brand
- Collaborates with fellow associates to foster teamwork
- Seeks out opportunities for self-development
- Makes simple and fast decisions in the best interest of customers
- Acts as an ambassador for the Sunglass Hut brand
- Stays adept at knowing the product and staying current on new merchandise and fashion trends
- Assisted in the training of new team members
Salon Coordinator
Galleria Salon and Spa
Waldorf, MD
08.2018 - 01.2019
- Adept in making customers feel at home while providing them with the highest quality of customer service
- Bringing forth advanced scheduling skills, allowing for the effective management of busy schedules
- Qualified in processing payments via credit cards, debit cards, cash, and checks
- Collaborated with various departments to ensure achievement of all organizational objectives
- Perform responsibilities of maintaining the records of clients like names, phone numbers, and addresses
- Perform responsibilities of maintaining a clean, safe and well-organized working environment
- Assisted in the training of new team members
Receptionist
JRJ Tax Services
Waldorf, MD
02.2018 - 04.2018
- Welcomed on-site visitors and determined the nature of their business, and announced visitors to appropriate personnel
- Bringing forth advanced scheduling skills, allowing for the effective management of busy schedules
- Proficient in delivering clear and complete time-marked messages when appropriate personnel are unavailable
- Entered client information data from source documents into the computer following the appropriate format
- Perform responsibilities of maintaining the records of clients like names, phone numbers, and addresses
- Assisted management in reducing and determining the complexity of client issues
Education
High School Diploma -
North Point High School
Waldorf, MD 08.2013 - 06.2017
High School Diploma -
College of Southern Maryland
La Plata, MD 09.2016 - 05.2017
Skills
Problem-Solving
Timeline
Business Assistant
Neibauer Dental Care
11.2021 - Current
Executive Assistant
Kathy and Son Home Group
05.2021 - 08.2021
Sales Advisor
Sunglass Hut
06.2019 - 04.2021
Salon Coordinator
Galleria Salon and Spa
08.2018 - 01.2019
Receptionist
JRJ Tax Services
02.2018 - 04.2018
High School Diploma -
College of Southern Maryland
09.2016 - 05.2017
High School Diploma -
North Point High School
08.2013 - 06.2017
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